Engineering Ingegneria Informatica S.p.A and Tiscali have signed today an agreement for the management in "full outsourcing" of Information Technology services of the Operator.
The deal, for a period of seven years, is based on a project focused on the improvement of the technological infrastructure and application platforms, with the aim of combining enhanced service levels towards Tiscali customers with greater process efficiency of IT internal processes, as well as a reduction of operative costs of about 20%.
Cornerstone of the agreement is the enhancement of Tiscali 170 IT professionals skills in synergy with the operating structures of Engineering.
The execution of the agreement is subject to positive output of the union consultation procedure provided for by law 428/1990.
"This deal strengthens the position of engineering in the telecommunications market by ensuring a complete vertical experience of all processes and applications to support business and 'operations' of a telecommunications operator," says Paolo Pandozy, CEO of Engineering.
Riccardo Ruggiero, CEO of Tiscali stated: "The agreement with Engineering signed today is very important because it allows the new Tiscali to take a further step towards efficiency, improving processes and IT services while reducing the costs in the order of euro 1.5 m per year, while maintaining a full governance of IT systems ".