Engineering: leader della Digital Transformation

Engineering Innovation in

Augmented City

A city as-a-platform

An Augmented City that makes its data available to public and private operators to create a digital ecosystem of applications and services.

Approach & Solution

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Digitalisation and the growing demand for digital services are changing the way citizens use public services and the way that value is co-created between public organisations, companies, citizens and other partners. For cities, this means shifting the current centralised planning model towards a more open and collaborative one that brings together citizens and businesses.

To implement this digital transformation, cities need to set up and provide a platform to enable the improvement and optimisation of existing digital services and to encourage the planning and creation of new services.

The city thus becomes the centre of a thriving, creative, innovative and entrepreneurial digital ecosystem.


The City as a Platform (CaaP) of services is the most advanced stage of the smart city evolution model, and is divided into 4 phases:
  • Vertical Phase: greater efficiency is promoted in the various urban services at sectoral and vertical levels (water management, waste management, mobility, etc.).
  • Connection Phase: once its services have been digitised, the city must interconnect the entire local network to implement integrated planning with forecasting functions.
  • Horizontal Phase: thanks to a platform that integrates the different vertical services, the city as a platform allows a holistic view of these services, thus allowing them to be interpreted in an integrated manner.
  • Ecosystem Phase: managers provide citizens with an urban platform where all players in the ecosystem can participate in collaborative solutions based on a platform of digital services. This platform is an enabler of new business models.


Provision of innovative services

Synergies between different players, expanding the offer

Improvement of the lives of citizens

Project value

Process performance
Cost cutting

Project Team