Engineering: leader della Digital Transformation

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Augmented City


Florence: City of Art and Smart Mobility

Integrating processes and information for smart mobility: the case of Florence.

Approach & Solution



Through its subsidiary Servizi alla Strada SpA, the Municipality of Florence needed to simplify and improve the management of city mobility by digitalizing and integrating the processes, systems and services connected to it.

All was based on integrated management of data and information enabled by the use of the INES Cloud solution provided by Kiunsys, the innovative start-up that is part of the Engineering Group.


Among the solutions proposed by Kiunsys, Florence adopted:
- INES Cloud BSS, for the definition of processes, issue and control of permits, tickets, traffic and parking season tickets and for the management of sales channels to citizens and businesses, from the counter and from the reserved area, for requesting authorizations, reservations and digital payments.
- INES Cloud – ParkingHub, for unified management of the resale of parking tickets through multiple mobile apps of different suppliers.
- Tap&Park, the application for paying parking and renewing season tickets.
- Smart Fines, the mobile app for smartphones for the control of permits/season tickets/parking entitlements and the issuing of infringement notifications.

The system also enabled the integration of processes, services and data of city mobility, unifying the management systems of the ZTL (Limited Traffic Areas), accounting and financial systems, and administrative systems for the payment of fines.


Reduction in fraud

Simplification of the work of operators

Increase in revenues for the municipality

Simpler and more accessible mobility services

Creation of a unitary database relating to urban mobility

Management tools for improving monitoring by the competent bodies

Project value


Process performance


Enabling Technologies




AI and Advanced Analytics

Engineering proprietary products & other technologies

INES Cloud

Project team

Kiunsys (Engineering Group)