Digital Industry
Client
Prysmian Group
Portfolio
Digital Industry
Region
Milan, Italy
Overview
PG Connect was designed and built by Prysmian with Engineering. It transforms the execution of on-field activities by exploiting Advanced Collaboration capabilities and Augmented Reality (AR) technologies for both field operators and clients, ensuring efficiency, sustainability and safety
Challenge
To enable remote collaboration between field operators and clients, limiting travel and evolving Field Service Management
Solution
A new platform, based on our SPACE1 solution, providing a combination of cutting-edge hardware and software components
Results
Enabling technology transfer, remote testing and ensuring on-field operators’ safety
Innovation enables business
Stefano Brandinali joined Prysmian Group in November 2015 as Chief Information Officer: he subsequently also became Chief Digital Officer, leading the Digital Innovation department for the past two years.

Thanks to their approach to innovation, Prysmian Group (29,000 employees in 50 countries and 106 production plants) currently serves its customers through advanced solutions, towards strategic objectives in the world of energy transition, digitalization and sustainability.
PG Connect: Augmented Reality (AR) for Field Service Management
Combining Augmented Reality capabilities provided by SPACE1 and a RealWear Head Mounted tablet, the on-field operator (Prysmian Presenter) shares his perspective with colleagues or customers remotely connected (Guest) and shows, real-time, the execution of the activities (e.g. factory tests).

PG Connect - explains Stefano Brandinali - well represents the objectives that we at Prysmian set for our digital products: to solve specific situations and to then become useful ecosystems for the whole organization".
For Engineering, PG Connect represented the opportunity to create a cutting-edge solution, co-designing it with the Client, as this is essential to clearly understand their needs and objectives.

Results
Possibility to carry out remote acceptance tests
More safety for operators in the field
Ease of transmission of the technology transfer
Travel reduction and environmental sustainability
Project value
-
Innovation
Process Performance
Enabling Technologies
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AR-MR-VR
Engineering proprietary products & other technologies
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SPACE1
Project Team
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Industry & Services
OverIT (Partner)