Engineering: leader della Digital Transformation

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Digital Finance

The robotic bank

The robotic bank

Automating processes with the technological innovations of robotics: the case of a major Italian credit institution.

Approach & Solution



Focusing the team's energies and efforts on high added value activities is one of the goals of every CEO. Today this is possible thanks to the innovation brought about by robotic process automation (RPA) which can replace the human being in standard operating activities.

The challenge of our customer, a leading credit institution on the international market with thousands of employees, therefore consisted in automating the following processes:
  • Calculation of Gross National Product (GNP) and distribution to operational desks.
  • Census of an individual in the General Register.
  • Calculation and settlement of Passive Coupons.
  • Reconciliation of financial data between Front and Back Office.
  • Verification of reports sent to the Transaction Reporting UK facility.
  • Calculation of fixing prices in Murex software of Fixed Structure Repo deals and those in the short selling mode.
  • Identification, certification and overall onboarding process of customers.


With our Robotic Process Automation (RPA) experts, we have customized and integrated a NICE platform in Group systems, with subsequent configuration of a related monitoring system. A complete digital transformation service, which included the design, release and testing of the processes to be activated on the new platform, as well as general support and maintenance services.


With our proprietary solution we have enabled the customer to reduce the time and risks of the various processes that are now automated and enhance the use of human resources previously involved in these processes.

Project Value

Cost cutting
Process performance

Enabling Technologies


Our Products & Other Technologies


Project Team

Engineering Finance Business Unit

Nexen (Engineering Group)

Engineering DHUB