Engineering: leader della Digital Transformation

Engineering Innovation In

Digital Media & Communication

A solution for the Digital Family

A solution for the Digital Family

An innovative model for sharing data traffic with family members.

Approach & Solution

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Approach

Our client is a South American company, leader in the telecommunications industry with more than 10000 employees and tens of milions of clients.
The client's challenge was to renew the traditional tariff plan to also allow the sharing of data traffic among different customers belonging to the same family.
This was a significant technological challenge which involved replacing the traditional prepaid subscription with a completely innovative system based on a network, voice and SMS package with no limitations.

Solution

Our experts at Engineering Do Brasil were the reference partners for this project, which also led to the development of a solid platform for credit card payments and a new service to facilitate and improve the customer experience.

Results

Innovative user experience for the new digital plans

Improvement of customer retention

Increase in financial return

Project Value

Innovation
Visibility

Project Team

Engineering Do Brasil