Engineering Innovation In
Digital Media & Communication
An innovative model for sharing data traffic with family members.
Approach & Solution
Our client is a South American company, leader in the telecommunications industry with more than 10000 employees and tens of milions of clients. The client's challenge was to renew the traditional tariff plan to also allow the sharing of data traffic among different customers belonging to the same family. This was a significant technological challenge which involved replacing the traditional prepaid subscription with a completely innovative system based on a network, voice and SMS package with no limitations.
Our experts at Engineering Do Brasil were the reference partners for this project, which also led to the development of a solid platform for credit card payments and a new service to facilitate and improve the customer experience.
Innovative user experience for the new digital plans
Improvement of customer retention
Increase in financial return
Engineering Do Brasil