Engineering: leader della Digital Transformation
- DDA - Accelerator: system that integrates various data sources, it is an enabler of other platform's modules;
- DDB - Business Decision Assistant: platform that manages and monitors the entire business through an easy-to-read interface;
- DDC - Customer App: point of contact between dealer & customer, allowing direct and effective communication;
- DDS - Signature: digital signature service that simplifies processes and allows electronic archiving of documents;
- DDD - Digidoc: family of specific paperless services for digital documentation management;
- DDU - Used Vehicle: dedicated portal to manage used vehicles, from appraisal to vehicle sales.
An innovative Cloud Suite, combined with a mobile app, connects car dealer with final customers, satisfying their needs and facilitating the communication.
Mapping the current CRM processes, we identified a new customer management system for the dealer, improving their sales performance.