Digitelematica, the Engineering Group's company leader in the development of eCommerce solutions for large-scale distribution and retail, promotes the Research of the Observatory of the Polytechnic of Milan regarding the eCommerce and retail markets in a post-emergency Covid-19 world.
eCommerce has bridged the gap between online and offline as regards the recovery of consumption. It is time to invest in e-commerce, promoting integrated experiences between online and offline, such as click & collect, drive & collect, or the preparation of online orders in the store.