Engineering is supporting the digitalisation journey of companies in the Energy & Utilities sector through an approach to digital transformation that is based on enabling technologies such as Cloud, Blockchain and AI & Advanced Analytics. Combining these skills and a deep knowledge of the market, Engineering is facilitating the redesign of core processes for players in the sector.
Engineering has provided AMAP (Municipal Water Company of Palermo) with a flexible and scalable fully in-cloud service to manage its payment and collection services, through the use of its modular Net@Suite suite.
AMAP has set itself the objective of protecting its customers in the best possible way and offering them a highly reliable, secure and easy-to-use management system that guarantees compliance with the regulatory obligation of the AGID payment system (PagoPA Circuit). Since December 2020 AMAP has benefited from Engineering's solution, which ensures that the intermediation activity towards the PagoPA circuit is managed in an integrated manner and is also highly competitive from an economic point of view, reducing manual errors and improving the collection process. Today, AMAP knows exactly what the payment time is, what the collection fees are, and the amount it must pay to the Creditor, even before execution of the payment.
Since the early days of this year, roughly 150,000 bills have already been issued using the PagoPa circuit. The new process will allow for the efficient management of roughly 205,000 users for a total of 1.2 million inhabitants served, with a significant reduction in payment times and errors.
"AMAP, the identified manager of the Metropolitan Area of the Province of Palermo," explains CEO Alessandro Di Martino, "has transformed itself from a simple city company into a company with a strong industrial profile, ready to meet the challenges of the fourth industrial revolution, which will lead to the production of all processes in an automated and interconnected manner through Industry 4.0. The company is currently committed to a technological leap that relies on innovation, digitalisation, and efficiency gains in terms of equipment, networks and processes. Today, AMAP is the second largest public operator of the S.I.I. in Italy, second only to Acquedotto Pugliese, which manages the entire region."
"AMAP's experience confirms that even in the Energy & Utilities sector, digitalisation represents a paradigm that can be used to measure approaches and methods and innovate core processes," explains Ettore Froio, Energy & Utility Italian Market Director at Engineering. "Based on both traditional and frontier technological tools, our approach combines technological innovation with in-depth knowledge of the market. This allows us to give life to the Digital Transformation of our clients in the Energy & Utilities sector in a concrete way."
Engineering discusses application scenarios, technological trends and the future of an evolving market in the Smart Energy & Utilities White Paper. The paper comprehensively explores issues related to the great changes taking place in the sector, mainly due to global phenomena, including eco-sustainability and Digital Transformation, which are changing its dynamics by breaking down barriers between different market areas.
For more information on the experience with AMAP: https://www.eng.it/case-studies/la-digitalizzazione-del-processo-di-incasso-real-time
For more information on the Engineering White Paper on Smart Energy & Utilities: https://www.eng.it/en/white-papers/smart-energy-utilities