
Data and Processes: the two pillars of a high-performing Customer Relationship Management

The three steps for a successful CRM system
- We support in the selection of the strategy to realise initiatives within the CRM environment and CX that can align business strategies, processes, people, technologies, and application.
- We accompany in the integration of CRM within the architecture of the company's existing applications, so that it can be fed with strategically and operationally relevant data for process management purposes.
- We are strategic partners not only in the selection and implementation of the best technologies and solutions on the market, but also in their management and evolution. We are partners with leading CRM software vendors: Salesforce, Microsoft and SAP.
Elisa Fontana

Mauro Zanon

Alessandro Plebani

Andrea Novi

Luisanna Vannucci

Federico Dell'Acqua
Contact us
info@eng.it
Tel. (+39) 06-87591