illycaffé: a Made in Italy brand

Distributed in 140 countries worldwide, it has chosen Engineering as an outsourcer for full management of the company's information systems.

illycaffè is a company specialized in the production of coffee, with its offices and production site in Trieste. The company has always focused on excellence, making research and innovation its strong points and following the product chain, from cultivation to making coffee in the coffee shops.

Engineering has taken on the management of corporate JD Edwards ERP, the electronic mail based on Exchange, the document Sharepoint and the company e-business platforms portal.

The outsourcing service is provided by the Pont-Saint-Martin's data center for the production and development environments and by the Turin data center for the Disaster Recovery service, which allows business continuity for all illycaffé's mission critical applications.

The HW infrastructure is dedicated and comprises an AIX cluster for the Oracle DB and 5 physical Intel servers, both Windows and Linux, VMW are virtualization and a virtual Citrix farm; dedicated storage is 15 terabytes.

The services also provides for management and monitoring of applications and technological infrastructure, based on BMC Patrol technology, in "gold" mode (H24 7/7) for the production areas and "silver" (business hours) for the development areas.