Digital Retail & Fashion
Approach & Solution
Over a month, process and technology experts were involved who confirmed that there were no ready-made solutions to meet the specificities of the client's business sector.
The Best Fit Design approach was therefore chosen to propose three hybrid solutions.
This hybrid upgrade enables the modernisation of the current solution by upgrading the Microsoft Dynamics AX application to the Dynamics 365 Platform. The result is a new user experience for salespeople, store managers, logistics back-office and management, with online data integration and advanced functionality for end-to-end management of complex return & repair logistics processes.
While maintaining the centricity of the SAP system, we extended the customer's legacy system to cover specific needs by creating an ecosystem that unifies the user experience.
We leverage the best of breed combination of CRM and ERP platforms by integrating also the Salesforce platform.
Enhanced functionality and capabilities through the hybrid upgrade
Improved user experience
Seamless integration between different 3rd party platforms
Protecting Client's past investments while enabling innovation
Advanced Enterprise Platforms