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Case Study
A dynamic billing basket
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We have created a flexible and dynamic billing solution for the automated management of billing checks in the Power and Gas sector.
Where: italy
Where: italy
Challenge
With the aim of automating and speeding up checks of invoices that have been issued, a major Power and Gas provider expressed the need for a new tool to generate substantial supply baskets for invoice controls.
Approach
To meet this challenge, we used our Billing expertise. We guided the company in the development of a flexible and dynamic process, which uses specific functionalities to associate and disassociate criteria on the basis of specific types of documents (e.g. gas-electricity) and end customers (e.g. residential, PA, condominiums, companies).
Digital Ecosystem
Solution
Digital Ecosystem
The solution implemented represents a customisation of our Utilities Digital Platform based on the Net@Suite for billing, credit & collection functions for Mass Market clients. In particular, we implemented:
- administration of criteria for sampling invoices to be checked;
- dynamic criteria management with inclusion /exclusion mechanisms
- automatic/manual generation of the basket of supplies and invoices
- configuration of billing checks
- carrying out billing checks and validating congruent details, highlighting only those details that require user verification/validation
Through Business & User services skills we managed customisation and customer contextualisation, UX & service design for front/end functions.
Results
Reduction of effort for manual processing
Reduction of the risk of errors in processes
Full respect for management KPIs
Impacts
Technologies
AI & Data
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From Data to Artificial Intelligence: Services, Products, and Processes for Future-Proof Business.
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Case Study
The Meter-to-Cash of Gelsia evolves with the Cloud
We realized a new Meter-to-Cash system that enables the rapid adaptation of electricity and gas sales services to business needs by extending Neta platform on Cloud Oracle.
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Evolution of systems supporting Refineries and Depots: toward a regenerative model
The capabilities transformation program to support refinery and depot maintenance processes in GTR&M: real digital process transformation.
Case Study
Engineering's value-added services for ASM Voghera
We introduced the new Billing and Credit solutions, ensuring compliance with ARERA’s “Bolletta 2.0” deadlines within extremely tight and challenging timeframes, while guaranteeing operational continuity and improving process efficiency and accuracy through Engineering’s Neta platform.
-
Case Study
The Meter-to-Cash of Gelsia evolves with the Cloud
We realized a new Meter-to-Cash system that enables the rapid adaptation of electricity and gas sales services to business needs by extending Neta platform on Cloud Oracle.
-
Case Study
Evolution of systems supporting Refineries and Depots: toward a regenerative model
The capabilities transformation program to support refinery and depot maintenance processes in GTR&M: real digital process transformation.
-
Case Study
Engineering's value-added services for ASM Voghera
We introduced the new Billing and Credit solutions, ensuring compliance with ARERA’s “Bolletta 2.0” deadlines within extremely tight and challenging timeframes, while guaranteeing operational continuity and improving process efficiency and accuracy through Engineering’s Neta platform.
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