Engineering: leader della Digital Transformation

Engineering Innovation in

Digital Media & Communication

Our vision is to become the end-to-end transformation partner for customers by leveraging digital technologies to create value, enabling new and integrated business models and improving operational processes

Portfolio Map

Digital Media & Communication

Design IT strategy and architecture based on organization’s vision, strategy and business capabilities. IT application architecture able to support strategic business decision based on advanced data analysis and to enable long-term data governance services. Support clients in achieving organizational agility and in maximizing effectiveness of digital technologies' deployment and adoption. E2E digital transformation program implementation. Create and implement the services collaborating with clients to anticipate trends, discover new usage scenarios and define a robust customer experience. Provide customers with powerful, simple and comprehensive selfcare capabilities available on any digital channel. Improve customer retention and experience, driving new revenue streams, providing loyalty solutions, sale, post-sale and service assurance solutions. Create a valuable and long-term relationship with clients through the digital channels. Enable and monitor data acquisition and analysis concerning user needs, customer presence on social networks, user and sector leaders' opinions. Customer experience design and implementation along all the customer touch-points enabling a consistent and seamless customer journey. Design and implement Business and Operational Support Systems enabling integrated and comprehensive business capabilities, leveraging digital technologies. Support both real-time operational functions and standard data management functions (e.g. DWH, BI, Big Data, Analytics, etc). Design and implement solutions based on the new digital technologies such as API "centric" management, micro services, service containerization and iPaaS. Manage multimedia content, including content creation, ingestion, adaptation and delivery across digital channels. Manage and deliver digital advertising and video content across any digital channel. Deliver consumer entertainment services such as cloud gaming, Video on demand, digital music, digital book, digital Valued Services. Manage copyright protection for digital media and digital media assets lifecycle. Support risk management related to revenue leakages and fraud management. Optimize information and process management related to Human Resource Management and Finance. Ensure that a company's tangible, intangible and intellectual assets are created, captured, maintained and put to their highest value enhancing their access and use. Support digital transactions of services and contents through mobile devices by using digital wallet. Support application development and maintenance activities, guaranteeing IT assets and core/not-core processes alignment to business needs. Design, develop and integrate new IT processes and systems. Guarantee up and running applications through support aiming at managing application fault detection and resolution. Support network design and development activities. Support day-to-day network operation, guaranteeing quality of service through fault detection and resolution. Support the monitoring of network performances, guaranteeing its continuous running. Enable broadcaster secure transmission of TV channels and contents through highly reliable and advanced technological playout infrastructure. Provide end-users technical support and caring services and tools for first and second level troubleshooting. E2E Managed services of customer’s IT hybrid infrastructure: public, private cloud and on premise data center.

White Paper

Digital Ecosystems & Composable Solutions

Where Your Business Meets Innovation.

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Insights & News

Five questions to...
Nello Luzi

Our Telco & Media Delivery Director explains how the 2020 crisis has opened up new opportunities for the sector to promote digital culture and innovate business models.

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Digital Media & Communication

Thanks to our knowledge on digital technologies, we create new business models and we improve core processes.

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Case Study

Engineering M-Payments: mobile payments are smarter and smarter

With our platform mobile operators innovate micropayments management improving the customer experience.

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A new way to watch TV

We created a solution that integrates the digital entertainment offering with Netflix, allowing the user to pay directly with mobile phone credit.

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5G: The network of the future

5G: the network that will enable numerous innovations, but the complexity of which requires advanced and avant-garde management methods for the underlying cognitive network.

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Engineering
The New Normal

Building together a post Covid-19 world.

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Generic

Data retention: Safety and Privacy

We have piloted innovation in terms of privacy and data retention and protection for a telecommunication operator.

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Cloud

Evolving, enabling, extending your business through the Cloud.

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Digital Transformation

Leading our customers towards a new economy of digital ecosystems.

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IoT

The key to transform the real world into data, creating new ecosystems of knowledge.

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AI & Advanced Analytics

Simplifying complexity to face the future by giving voice to your most precious asset: data.

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Blockchain

Engineering Blockchain solutions enable the Digital Transformation of public and private organizations.

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Robotic Process Automation

Process automation to enhance the human component of work 4.0.

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Cybersecurity

Cybersecurity protects and enables your organization as it embraces Digital Transformation.

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AR-MR-VR

Discover our vision on Augmented Reality, Mixed Reality and Virtual Reality, promising technologies which unleash the potential of your business.

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Engineering Innovation

Engineering Innovation Delivering the power of Innovation triggered by ideas.

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Where Business Meets Technology

We combine the business needs with the opportunities of new technologies to evolve and transform.

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Instant Paper

Digital Experience: Culture & Tourism

We redesign the way to manage, live and think about art, the promotion of local territories and all that relates to the two engines of Italian economy: culture and tourism.

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Case Study

Engineering M-Payments: mobile payments are smarter and smarter

With our platform mobile operators innovate micropayments management improving the customer experience.

Case Study

Digital Transformation: Telco sector

What happens if you simplify the Customer Experience of a great Italian Telco with the help of cutting-edge IT infrastructure? Process performance under control and 60% cost reduction.

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Persidera: the network for digital Italy

Our expertise in support of the Italian television network: a data-driven architecture and specialized skills for the management of digital media.

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Museo MAXXI: Visit a museum in an interactive way.

We accompany museum visitors with our chatbot combining Artificial Intelligence and Gamification.

Discover the Ecosystem of Platforms and Solutions for Digital Transformation chosen by our Customers

Knowage

Business Analytics

Open Source suite for modern business analytics initiatives from data visualization to deep analysis.