Engineering: leader della Digital Transformation

digital-media
Engineering Innovation in

Digital Media & Communication

Our vision is to become the end-to-end transformation partner for customers by leveraging digital technologies to create value, enabling new and integrated business models and improving operational processes

Portfolio Map

Digital Media & Communication

ENABLINGTECHNOLOGIES Cloud AR / VR / MR Blockchain IOT Robotic ProcessAutomation Cybersecurity AI & AdvancedAnalytics Data Management Run & Maintain ApplicationDevelopment ApplicationRe-Engineering ApplicationOperation APPLICATION MANAGEMENT Network Engineering NetworkOperations NOC NETWORK MANAGEMENT Playout Managed Services Technical Help DeskServices InfrastructureManagement END USER SERV & INFRASTRUCTURE OPERATIONS Grow &Transform IT Strategy & CapabilityDriven Design IT Event & Data DrivenArchitecture Agile Organisation Implementation IT DIGITAL TRANSFORMATION User Experience Design Selfcare ProactiveCustomer Care CUSTOMER EXPERIENCE MANAGEMENT Customer EngagementSolutions Social Listening& Analytics OmnichannelCustomer Journey CUSTOMER ENGAGEMENT & OMNICHANNEL ProcessOptimization Digital BSS & OSS Data Driven Solutions Digital Integration BUSINESS & OPERATIONSSOLUTIONS Content Management Advertising & Video Solutions EntertainmentServices DRM, DAM MEDIA SERVICES & SOLUTION Revenue Assurance& Fraud Management HR, FinancialManagement Asset & KnowledgeManagement Digital Payment Solutions PARTNER & ENTERPRISE MANAGEMENT
Design IT strategy and architecture based on organization’s vision, strategy and business capabilities. IT application architecture able to support strategic business decision based on advanced data analysis and to enable long-term data governance services. Support clients in achieving organizational agility and in maximizing effectiveness of digital technologies' deployment and adoption. E2E digital transformation program implementation. Create and implement the services collaborating with clients to anticipate trends, discover new usage scenarios and define a robust customer experience. Provide customers with powerful, simple and comprehensive selfcare capabilities available on any digital channel. Improve customer retention and experience, driving new revenue streams, providing loyalty solutions, sale, post-sale and service assurance solutions. Create a valuable and long-term relationship with clients through the digital channels. Enable and monitor data acquisition and analysis concerning user needs, customer presence on social networks, user and sector leaders' opinions. Customer experience design and implementation along all the customer touch-points enabling a consistent and seamless customer journey. Design and implement Business and Operational Support Systems enabling integrated and comprehensive business capabilities, leveraging digital technologies. Support both real-time operational functions and standard data management functions (e.g. DWH, BI, Big Data, Analytics, etc). Design and implement solutions based on the new digital technologies such as API "centric" management, micro services, service containerization and iPaaS. Manage multimedia content, including content creation, ingestion, adaptation and delivery across digital channels. Manage and deliver digital advertising and video content across any digital channel. Deliver consumer entertainment services such as cloud gaming, Video on demand, digital music, digital book, digital Valued Services. Manage copyright protection for digital media and digital media assets lifecycle. Support risk management related to revenue leakages and fraud management. Optimize information and process management related to Human Resource Management and Finance. Ensure that a company's tangible, intangible and intellectual assets are created, captured, maintained and put to their highest value enhancing their access and use. Support digital transactions of services and contents through mobile devices by using digital wallet. Support application development and maintenance activities, guaranteeing IT assets and core/not-core processes alignment to business needs. Design, develop and integrate new IT processes and systems. Guarantee up and running applications through support aiming at managing application fault detection and resolution. Support network design and development activities. Support day-to-day network operation, guaranteeing quality of service through fault detection and resolution. Support the monitoring of network performances, guaranteeing its continuous running. Enable broadcaster secure transmission of TV channels and contents through highly reliable and advanced technological playout infrastructure. Provide end-users technical support and caring services and tools for first and second level troubleshooting. E2E Managed services of customer’s IT hybrid infrastructure: public, private cloud and on premise data center.

White Paper

Digital Transformation

Engineering Digital Transformation Transforming the present to enable the future.

White Paper

Engineering Innovation

Engineering Innovation Delivering the power of Innovation triggered by ideas

Case study

Playing On the Cloud

How to expand your portfolio of entertainment content and innovative services using digital transformation.

Case study

Cloud-platform VAS services

An innovative solution for the in-cloud management of all value-added service (VAS) providers connected to the operator by subscription.

Case study

Digital transformation for a leading telecom company

With the help of a completely new IT infrastructure, our client has improved customer experience and asserted itself as a market leader.

Case study

A solution for the Digital Family

An innovative model for sharing data traffic with family members.

Case study

Mobile Payments for Mobile Network Operators

M-Payment: the Engineering platform for digital micropayments adopted by some of the leading European mobile network operators.

Discover the Ecosystem of Platforms and Solutions for Digital Transformation chosen by our Customers

SPACE1

Augmented, Mixed & Virtual Reality

Revolutionizing business processes through AR / VR / MR.

Knowage

Business Analytics

Open Source suite for modern business analytics initiatives from data visualization to deep analysis.

Geocall

Field Service Management​

Holistic management of field services.