Media & Communication

We are the end-to-end partner for our clients’ digital transformation, leveraging deep knowledge of digital technologies to create value, build new integrated business models, and improve core processes.

We support Telco & Media operators in reducing operational costs, improving time-to-market, and increasing customer retention through a strategic and operational approach.

In the Telco sector, this means facing a phase of profound evolution, in which the real challenge is to monetize investments through value-added digital services. In this scenario, we provide innovative and AI-driven solutions, acting on three fronts:

  • the automation and optimization of infrastructures with AIOps, hybrid cloud, and advanced cybersecurity to ensure scalability and efficiency.

  • the digitalization of business processes through AI, AEP, and end-to-end orchestration, improving the user experience and reducing churn with advanced customer service solutions based on GenAI.

  • supporting Telcos in the creation of new business models, enabling Telco-as-a-Service and digital marketplaces to diversify revenue sources.

In the M&E market, we offer a diversified portfolio based on proprietary solutions, best-of-breed market solutions, managed services, and partnerships with the main technology players. In content production, emerging technologies and new visions in the media landscape, our proprietary platform EngGPT plays a key role in analyzing current phenomena such as piracy, the success of FAST Channels, streaming, and market trends.


Our Portfolio Map provides an integrated overview of our skills and experiences.

PORTFOLIO MAP

Media & Communication

BUSINESS

Core Systems

  • +Digital BSS & OSS
  • +AI Content Creation
  • +Content Management & Preparation
  • +Content Distribution

Infrastructure & Network Delivery

  • +Software-Defined Networking
  • +Network Functions Virtualization
  • +Mobile Private Network
  • +Content Delivery Network
  • +Orchestration and Automation of Network Services

Data Governance & Insights

  • +Network Analysis
  • +Predictive Maintenance
  • +Usage Analytics​
  • +Churn Prediction
  • +Sentiment Analysis
  • +Content & Ad Performance Analytics

Customer Engagement & Experience

  • +Omnichannel Engagement
  • +Customer Experience Management
  • +Recommendation Engines
  • +Customer Data Platforms
  • +Gamification
  • +XR Experiences

Compliance & Trust

  • +Data Privacy
  • +Network Security
  • +SIM & Identity Management
  • +Threat Detection & Response
  • +Digital Rights Management
  • +Fraud Management
  • +Compliance Management

APPROACH

We transform technology into strategic value


The Media & Communication sector is today one of the fundamental pillars of our daily life, as it enables work, connectivity, social interaction, and entertainment.

At Eng, we are a strategic reference partner for companies in the Media & Communication sector, and in every area of our offering – from Core Systems to network infrastructures, from data governance to customer experience, up to security and compliance – we adopt a structured, modular, and iterative approach that supports clients throughout the entire lifecycle of technological innovation.

To learn more, read our White Paper.

Media & Communication

Thanks to our knowledge on digital technologies, we create new business models and we improve core processes.

Press Release
19.09.2024

Engineering and ContentWise collaborate to deliver cutting-edge personalized experience to RaiPlay users

The integration of a new digital content recommendation system, based on artificial intelligence, allows for understanding the preferences of each individual user enhancing engagement and the discovery of new content from RAI's vast catalog.

Press Release
17.04.2024

Engineering at 5G&CO

 

08 - 09 October 2025 • Milano

MAF 2025

Engineering at the Milan Audiovisual Forum.

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29 - 30 October 2024 • Milan

MAF 2024

Engineering at Milan Audiovisual Forum.

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06 - 07 June 2024 • Lucca

Forum Digitale Europeo

Engineering at FED 2024: Innovation and Artificial Intelligence in the Future of Media

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