Engineering: leader della Digital Transformation

Engineering Innovation in

Digital Retail & Fashion

We help retailers and fashion companies revolutionize the customer shopping experience, and at the same time to increasingly streamline operations, reduce costs and increase revenues.

Portfolio Map

Digital Retail & Fashion

Introduce a new product to the marketplace step-by-step (idea, research, prototyping, development, testing, analysis, etc.) to meet customers' needs. Manage and monitor the whole product life cycle, schedule activities, connect tasks, sharing documents, assigning resources. Estimate revenues and expenses over a specified period of time and, consequently, support the planning of future activities. Plan new products and items procurement to provide them when needed, based on store inventory and expected customer demand. Optimize resource and supply by matching demand and supply cycle and improving sales forecast accuracy. Support activities (modeling, automation, execution, control, measurement) aimed at optimizing business processes and testing reactions to different scenarios. Define qualification criteria to analyse suppliers and partners and support negotiation activities. Manage the complete category lifecycle of the Retailer: definition, role assessment, setting objectives, strategies and tactics, implementation and performance analysis. Verify production capacity constraints, availability of critical components and validation of proposed production and purchase orders. Support overall production process, factory scheduling, shop floor monitoring and product quality control. Support supply chain process to optimize costs related to inventory, manufacturing and transportation. Support an efficient control and management of goods inside the warehouse. Management and control different means of transport used to move goods along the supply chain. Provide seamless buying experience across different channels (eCommerce, store, etc.) to keep customers moving within the brand ecosystem. Improve customer experience and profitability offering new products and services, increasing loyalty and upselling, providing tailored services, supporting customer profiling. Analyze customers activity inside a retail location to obtain valuable in-store patterns and insights, applying smart analytics. Plan and create promotional processes for marketing and merchandising, optimising promotional pricing to better meet the demand. Support operating activities: store design, display placement, customer service, money handling, shoplifting prevention, staff and inventory management and product supply. Enhance employees' productivity, including: scheduling, performance management, employee engagement, payroll, time and attendance records. Market products or services through digital channels and technologies to reach consumers using new ways to interact and understand related needs and behaviours. Apply mathematical tools to calculate costs and support decision making activities, identifying and reducing business expenses to increase profits. Support real estate processes, from contract management, space management and leasing, to asset management, real estate control, operation and maintenance. Manage all activities related to companies' employees, including recruiting, time & travel management, payroll, compensation & benefits, training, etc. Services aimed to design, implement, transform, optimize and operate technology and cloud solutions. Services aimed to enhance, evolve and support end users in the adoption and use of business and technology solutions in the modern workplace. Services aimed to ensure the optimal coverage of Clients' business needs through technology. Services aimed to design, develop, implement and maintain omnichannel (including mobile) applications for connected devices. Services aimed to design software applications and services focusing on the quality of user experience and interfaces. Services aimed to design and implement Clients' strategies related to brand, online positioning and multimedia.

Case Study

An omnichannel and multichannel customer experience for Pinalli

Our Customer Data Platform that innovates Pinalli's sales systems to offer customers an increasingly personalized shopping experience.

White Paper

Digital Ecosystems & Composable Solutions

Where Your Business Meets Innovation.

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Insights & News

Five questions to...
Paolo-Fiorella

Our Technical Director for the Fashion, Retail & GDO, Pharma & Process markets tells us how an increasingly customer centric digital transformation is changing how people buy and the customer-business relationship in e-commerce.

Insights & News

Five questions to...
Elisa Fontana

The senior consultant of our CRM & CX Consulting Service talks about how digitalisation is changing the relationship between companies and customers. Looking at the 2021 Observatory, she is also able to assess the health of CRM in Italy.

White Paper

Digital Retail & Fashion

We evolve Fashion, Luxury and GDO companies, transforming consumers' experience and digitizing operations, from Supply Chain to the shop.

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Insights & News

Five questions to...
Alessandro Plebani

The CTO of WebResults tells us how the Customer Journey is changing and how Salesforce is revolutionizing the world of CRM, redesigning the relationship between companies and consumers.

White Paper

CRM

We define, manage and evolve CRM processes and strategies, redesigning the relationships between companies and customers.

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Insights & News

Five questions to...
Federico Dell'Acqua

The CEO of Digitelematica explains how new technologies are transforming the Food & Grocery world, revolutionising their processes.

Focus On

Bit2win Suite

A CPQ solution, in partnership with Bit2win, to evolve customers' purchasing experience.

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Case Study

Digital Workplace for a leader in the eyewear industry

A new helpdesk and workplace management solution for a global leader in the design, production and commercialization of glasses.

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Case Study

Fashion Digital Transformation: fashion meets innovation

From supply chain to accounting management, we are alongside a ready-to-wear Italian leader in the digital transformation of all the business processes.

White Paper

Supply Chain

Supporting Clients' Supply Chain Management strategy with process digitization and IT solutions.

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Focus On

Digital Workplace

We transform the way we work, learn and collaborate through digital platforms, in total security, anywhere, anytime.

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Competitoor

Thanks to our partnership with Competitoor, we provide among our portfolio also the Leading Price Intelligence Platform for Brands and E-Commerce.

White Paper

Digital Transformation

Leading our customers towards a new economy of digital ecosystems.

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Cloud

Evolving, enabling, extending your business through the Cloud.

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Engineering
The New Normal

Building together a post Covid-19 world.

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AI & Advanced Analytics

Simplifying complexity to face the future by giving voice to your most precious asset: data.

White Paper

IoT

The key to transform the real world into data, creating new ecosystems of knowledge.

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Blockchain

Engineering Blockchain solutions enable the Digital Transformation of public and private organizations.

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Robotic Process Automation

Process automation to enhance the human component of work 4.0.

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Engineering Innovation

Engineering Innovation Delivering the power of Innovation triggered by ideas.

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White Paper

Where Business Meets Technology

We combine the business needs with the opportunities of new technologies to evolve and transform.

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Insights & News

Five questions to...
Stefano De Capitani

The President of Municipia talks about the challenges of the Augmented Cities for the future. And he explains how Cloud, Data driven governance and Public-Private Partnership can innovate the citizen experience.

Case Study

PASSPAY Conad: The new payment frontier

Doing shopping without pulling out the wallet. With AI and IoT we make the buying experience immediate, easy and fast.

Insights & News

Five questions to...
Gianluca Polegri

Our Competence Center Digital Solutions' Director tells us how Covid-19 has changed the consumer market. And how the Digital Workplace and remote collaboration tools will evolve companies' business models.

Case Study

Blockchain for the Fashion sector

With Pattern we developed a solution that enables the sustainability and traceability of the products in every phase or their journey, improving the communication with the customer.

Discover the Ecosystem of Platforms and Solutions for Digital Transformation chosen by our Customers

Hycards

Customer Loyalty

Platform for managing services related to electronic payment tools for banking and business.

MyClienteling

Clienteling

Mobile app dedicated to store staff to get to increase customer knowledge, loyalty and sales.

CHAT BOUTIQUE

Remote Selling Experience

A new virtual sales model to manage the distance of a virtual “in person” shopping experience.