Engineering: leader della Digital Transformation

Engineering Innovation in

Digital Retail & Fashion

We help retailers and fashion companies revolutionize the customer shopping experience, and at the same time to increasingly streamline operations, reduce costs and increase revenues.

Portfolio Map

Digital Retail & Fashion

Introduce a new product to the marketplace step-by-step (idea, research, prototyping, development, testing, analysis, etc.) to meet customers' needs. Manage and monitor the whole product life cycle, schedule activities, connect tasks, sharing documents, assigning resources. Estimate revenues and expenses over a specified period of time and, consequently, support the planning of future activities. Plan new products and items procurement to provide them when needed, based on store inventory and expected customer demand. Optimize resource and supply by matching demand and supply cycle and improving sales forecast accuracy. Support activities (modeling, automation, execution, control, measurement) aimed at optimizing business processes and testing reactions to different scenarios. Define qualification criteria to analyse suppliers and partners and support negotiation activities. Manage the complete category lifecycle of the Retailer: definition, role assessment, setting objectives, strategies and tactics, implementation and performance analysis. Verify production capacity constraints, availability of critical components and validation of proposed production and purchase orders. Support overall production process, factory scheduling, shop floor monitoring and product quality control. Support supply chain process to optimize costs related to inventory, manufacturing and transportation. Support an efficient control and management of goods inside the warehouse. Management and control different means of transport used to move goods along the supply chain. Provide seamless buying experience across different channels (eCommerce, store, etc.) to keep customers moving within the brand ecosystem. Improve customer experience and profitability offering new products and services, increasing loyalty and upselling, providing tailored services, supporting customer profiling. Analyze customers activity inside a retail location to obtain valuable in-store patterns and insights, applying smart analytics. Plan and create promotional processes for marketing and merchandising, optimising promotional pricing to better meet the demand. Support operating activities: store design, display placement, customer service, money handling, shoplifting prevention, staff and inventory management and product supply. Enhance employees' productivity, including: scheduling, performance management, employee engagement, payroll, time and attendance records. Market products or services through digital channels and technologies to reach consumers using new ways to interact and understand related needs and behaviours. Apply mathematical tools to calculate costs and support decision making activities, identifying and reducing business expenses to increase profits. Support real estate processes, from contract management, space management and leasing, to asset management, real estate control, operation and maintenance. Manage all activities related to companies' employees, including recruiting, time & travel management, payroll, compensation & benefits, training, etc. Services aimed to design, implement, transform, optimize and operate technology and cloud solutions. Services aimed to enhance, evolve and support end users in the adoption and use of business and technology solutions in the modern workplace. Services aimed to ensure the optimal coverage of Clients' business needs through technology. Services aimed to design, develop, implement and maintain omnichannel (including mobile) applications for connected devices. Services aimed to design software applications and services focusing on the quality of user experience and interfaces. Services aimed to design and implement Clients' strategies related to brand, online positioning and multimedia.

Insights & News

Five questions to...
Elisa Fontana

The senior consultant of our CRM & CX Consulting Service talks about how digitalisation is changing the relationship between companies and customers. Looking at the 2021 Observatory, she is also able to assess the health of CRM in Italy.

White Paper

Digital Ecosystems & Composable Solutions

Where Your Business Meets Innovation.

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Insights & News

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Alessandro Plebani

The CTO of WebResults tells us how the Customer Journey is changing and how Salesforce is revolutionizing the world of CRM, redesigning the relationship between companies and consumers.

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Case Study

Radicalbit: data for fashion

We supported the start-up Radicalbit in the development of the GoLive solution to quickly activate Live Stream Shopping campaigns.

Insights & News

Five questions to...
Federico Dell'Acqua

The CEO of Digitelematica explains how new technologies are transforming the Food & Grocery world, revolutionising their processes.

White Paper

Digital Retail & Fashion

We evolve Fashion, Luxury and GDO companies, transforming consumers' experience and digitizing operations, from Supply Chain to the shop.

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CRM

We define, manage and evolve CRM processes and strategies, redesigning the relationships between companies and customers.

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Insights & News

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Domenico Clementi

Our Retail, Fashion & GDO Sales Director talks about the challenges for 2021. From the success of e-Commerce to Distant Sales, here's how the sector will reach its New Normal.

White Paper

Where Business Meets Technology

We combine the business needs with the opportunities of new technologies to evolve and transform.

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Engineering
The New Normal

Building together a post Covid-19 world.

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Case Study

Digital Workplace for a leader in the eyewear industry

A new helpdesk and workplace management solution for a global leader in the design, production and commercialization of glasses.

White Paper

Engineering
The New Normal
& Appendix

Our Manifesto with focus on
Digital Retail & Fashion

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Case Study

Fashion Digital Transformation: fashion meets innovation

From supply chain to accounting management, we are alongside a ready-to-wear Italian leader in the digital transformation of all the business processes.

White Paper

Supply Chain

Supporting Clients' Supply Chain Management strategy with process digitization and IT solutions.

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Case Study

Blockchain for the Fashion sector

With Pattern we developed a solution that enables the sustainability and traceability of the products in every phase or their journey, improving the communication with the customer.

Focus On

Digital Workplace

We transform the way we work, learn and collaborate through digital platforms, in total security, anywhere, anytime.

White Paper

Cloud

Evolving, enabling, extending your business through the Cloud.

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Digital Transformation

Leading our customers towards a new economy of digital ecosystems.

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IoT

The key to transform the real world into data, creating new ecosystems of knowledge.

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AI & Advanced Analytics

Simplifying complexity to face the future by giving voice to your most precious asset: data.

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Blockchain

Engineering Blockchain solutions enable the Digital Transformation of public and private organizations.

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Robotic Process Automation

Process automation to enhance the human component of work 4.0.

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Engineering Innovation

Engineering Innovation Delivering the power of Innovation triggered by ideas.

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Insights & News

Five questions to...
Gianluca Polegri

Our Competence Center Digital Solutions' Director tells us how Covid-19 has changed the consumer market. And how the Digital Workplace and remote collaboration tools will evolve companies' business models.

Insights & News

Five questions to...
Stefano De Capitani

The President of Municipia talks about the challenges of the Augmented Cities for 2021. And he explains how Cloud, Data driven governance and Public-Private Partnership can innovate the citizen experience.

Case Study

PASSPAY Conad: The new payment frontier

Doing shopping without pulling out the wallet. With AI and IoT we make the buying experience immediate, easy and fast.

Case Study

Innovation at the service of fashion

Trough the customization of our proprietary platform MyClienteling we enable an efficient management of the entire sale process of a well-known Italian brand with more than 200 shops.

Case Study

With CHAT BOUTIQUE you can see, choose and buy online

Through our platform online shopping becomes an immersive and omnichannel experience.

Case Study

Shopping in times of social distancing

During the emergency, we helped the large-scale retail distribution by optimizing logistics and supporting Municipalities for the delivery of shopping.

Case Study

Rental agreements become smart

With our innovative SAP solution we support a global player in the restaurant industry in managing rental contracts according to the new IASB standard.

Discover the Ecosystem of Platforms and Solutions for Digital Transformation chosen by our Customers

Hycards

Customer Loyalty

Platform for managing services related to electronic payment tools for banking and business.

MyClienteling

Clienteling

Mobile app dedicated to store staff to get to increase customer knowledge, loyalty and sales.

CHAT BOUTIQUE

Remote Selling Experience

A web app with a new remote sales model to bridge the gap in the physical shopping experience.