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Case Study

Portal for managing cruise ship and ferry arrivals and departures

ABSTRACT
Digitizing and optimizing multidisciplinary processes for managing vessel berth assignments, port services, and access control, improving operational efficiency and coordination.

Where: italy
Challenge
Development of a multifunctional, multichannel web portal to support the management of the various services offered within a port, including cruise terminals, passenger terminals, information services, parking facilities, and passenger transportation.
Approach
Extra Red managed the project by developing an interoperable platform consisting of a web portal and a mobile application running on SmartPOS devices, integrated with legacy systems to digitize and streamline port operations, simplifying the management of berths, access, and services.
Digital Ecosystem
Mobility
Solution
Digital Ecosystem
Mobility

The interoperable platform enables the management of berths, services, and access within the port environment, with a particular focus on digitizing and eliminating paper-based processes related to:

  • Vessel arrival planning and berth allocation, including the generation of work orders for staff through a web interface.
  • Port access management and booking, with authorization verification via mobile devices.
  • Security services and operational activities management through checklists and mobile functionalities.
  • Ticketing management for passenger transportation services using SmartPOS devices
Results

 

 

 

 

Digitization and paperless processes

 

 

Enhanced security and access control

 

 

Improved service efficiency and interoperability

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Markets
Ecosystems

Impacts

Intelligent Mobility

Project Teams
  • Extra Red A Technology Service Provider that offers high-value services and projects on leading market technologies, in partnership with major IT vendors (Premier Business Partner of Red Hat).
Technologies

Cloud

End-to-end modernization and management of hybrid IT environments.

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