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Case Study
SAP Program Worldwide
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Thanks to our experience with business processes in the oil sector, we are able to support customers in extending the European SAP Program to APAC countries.
Where: international
Where: international
Challenge
Over the years, a leading oil company has implemented a successful business model in the refinement & marketing area for the production and marketing of lubricants in the oil market. This experience gave rise to the need to equip the other branch companies in the Asia-Pacific (APAC) market with the same process model defined on the European business landscape, initiating the extension of its SAP Program on a global scale.
Approach
The objective was to adapt the experience by starting a customisation process of the SAP IS-OIL platform in the first APAC countries identified (China, Singapore). In order to guarantee the achievement of the objectives that had already been obtained in other European countries, the customer chose Engineering as a reference partner, considering us to be one of the players with the greatest expertise on the IS-OIL platform.
Solution
The project to extend the SAP program in APAC countries was organized in evolutionary stages, involving a number of local players in design activities. Thanks to the experience we have gained in the IS-OIL technology landscape in Europe, we were able to carry out verticalisation and localisation of processes to ensure fiscal compliance with local regulations, achieving full customer satisfaction, with a strong focus on the end-to-end delivery of processes (sales order entry - printing) in Chinese. Thanks to the scalable and efficient characteristics of the SAP technology platform, it will be possible to develop the subsequent project phases, which involve the production of lubricant products and the marketing of fuels, as has been done on the European landscape.
Results
Increased efficiency in stock management
Scalability of the model
Delivery of services in the local language
Impacts
To know more
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We developed an advanced portal for document management related to Engineering projects in the construction and maintenance sectors, for a major Energy & Utilities client.
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Case Study
The Meter-to-Cash of Gelsia evolves with the Cloud
We realized a new Meter-to-Cash system that enables the rapid adaptation of electricity and gas sales services to business needs by extending Neta platform on Cloud Oracle.
-
Case Study
Evolution of systems supporting Refineries and Depots: toward a regenerative model
The capabilities transformation program to support refinery and depot maintenance processes in GTR&M: real digital process transformation.
-
Case Study
CRM-integrated contact center with Salesforce and Amazon
We developed an advanced portal for document management related to Engineering projects in the construction and maintenance sectors, for a major Energy & Utilities client.
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