Case Study
Advanced monitoring tools for Reale Group
Adoption of Dynatrace platform to ensure observability of core applications and support Reale Group's international expansion.
Where: international
Where: international
Challenge
Reale Group is a global group active in Italy, with more than 3,800 employees worldwide, nearly 200 years of history, offering solutions and protection to 4.7m clients in insurance, banking, real estate and services. Its rapid global expansion, driven by Digital Innovation, sees the Group shift to an Agile methodology and move its entire IT infrastructure to the cloud.
Approach
This has led to the need to have a unified monitoring strategy, with the goal of having end-to-end observability on core applications and AIOps mechanisms for self-mediation of problems and development support.
Digital Ecosystem
Solution
Digital Ecosystem
The first phase was a consulting activity for the rationalization, evolution, and unification of IT monitoring and management tools. We proposed Dynatrace as a tool for evolving towards application observability. The client agreed on our vision and also engaged us for the following project phases. We were chosen as a reseller of the licenses used. In the second phase we supported the migration to the new platform, and then configured it to extract high value-added KPIs. The fourth phase (still in progress) is focusing on the adoption of the AI capabilities of the platform with integration within release pipelines with a view to push support for DevOps/Agile methodology and AIOps (Autoremediation in the face of issues).
Results
Faster release of better and more secure applications
Increased automation of IT Operations
Improved understanding of performance and user experience.
Impacts
Technologies
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