Case Study

A next‑generation ticketing system for the city of Potenza

ABSTRACT
The mobility ecosystem that allows users of urban services in the city of Potenza to use their smartphone to purchase tickets and passes (for buses and escalators) with unprecedented ease.

Where: italy
Challenge
Miccolis S.p.A. offers top‑level public transport solutions for long‑distance routes, urban and suburban transport, school services, and customized chauffeur‑driven rental services.
Approach
The company’s main objective is to provide a widespread, intelligent, environmentally friendly, modern mobility service that meets all user needs. To this end, it is constantly seeking partners and solutions capable of truly making a difference in local public transport.
Digital Ecosystem
Solution
Digital Ecosystem

The partnership established between Miccolis, Municipia, and Masabi has created a real ecosystem that allows users of urban services in the city of Potenza to use their smartphones to purchase tickets and passes (for buses and escalators) with unprecedented ease. The Mobility Ticket app increases the accessibility of the Miccolis Bus mobility service by enabling users to purchase travel tickets anytime, anywhere, and always have them at hand with a simple click. This reduces boarding and waiting times at stops, improves the user experience, and speeds up the service. Miccolis Bus users can use the app or the web portal to purchase bus and escalator tickets. Passengers can pre-purchase tickets for future use and activate them when they need to travel, or they can buy a ticket on the same day of travel, simply ensuring it is active before boarding.

Masabi’s technology, adopted by Miccolis Bus through the Mobility ecosystem provided by MUNICIPIA SPA for managing ticketing for buses and escalators in the city of Potenza, received the Supplier Innovation Award at the Transport Ticketing Global Awards 2025.

Results

 

 

 

 

Faster and more user friendly ticket purchasing process

 

 

Improved user experience

 

 

More efficient service

Markets
Ecosystems
Technologies

To know more
Case Study

Brescia: Sustainable Mobility Becomes a Game

An app to encourage sustainable behaviors by promoting the use of public and private transport, as well as private and shared bicycles for commuting.

Research Project

QLMD: Quantum Computing for an efficient urban logistical ecosystem

Applying Quantum Computing to urban logistics to optimize routes, reduce costs and emissions, improve sustainability, and tackle complex problems with scalable solutions.

Case Study

The digital transformation of the Local Police of Turin

Thanks to Municipia's digital ecosystem, the Command has improved process management, streamlined tasks related to administrative penalties, benefiting both the entity and users.