Transform your Energy & Utilities processes with Engineering’s SAP and AI solutions
Digitise your utility’s core processes with SAP solutions and Engineering’s expertise: greater operational efficiency, enhanced resilience, intelligent data and scalable innovation across the entire value chain.
Digital innovation for Energy & Utilities: efficiency, resilience and sustainability
The E&U sector is undergoing a profound transformation, driven by the need to adopt more sustainable energy models, meet new regulatory requirements and deliver increasingly reliable and personalised services.
Technological innovation and growing process complexity are pushing companies to rethink their operations in a digital key, leveraging data and improving the efficiency of the entire value chain.
In a rapidly changing market, end-to-end process management, operational continuity and the ability to innovate quickly and at scale have become strategic priorities. Utilities must therefore evolve towards more flexible, intelligent and data-driven models, ready to harness advanced technologies to lead the energy transition and respond effectively to sector challenges.
In this scenario, Engineering supports utilities with SAP solutions and services that enable a concrete, measurable and scalable digital transformation across all core Energy & Utilities processes.
Optimise your utility’s core processes with SAP and AI
Engineering partners with Energy & Utilities companies on their digital transformation journey, offering vertical market expertise and deep specialisation in SAP solutions. Through services and platforms designed to support core processes — from meter management to customer experience, from billing to asset management — we enable more efficient, digital and sustainable operating models.
Through our strategic partnership with SAP, we integrate intelligent technologies, advanced analytics and cloud-native capabilities, adopting a clean core approach that ensures more stable, agile and easily evolving systems. This model allows utilities to innovate rapidly without compromising system integrity, reducing complexity and maintenance costs, and enabling a modern, interoperable application ecosystem.
Our end-to-end approach enables utilities to increase resilience, scalability and innovation capability, responding effectively to new market demands and becoming protagonists of the energy transition.
Enhance applications, data and AI to grow your business
At the heart of our SAP offering for the Energy & Utilities sector is SAP Business Technology Platform (SAP BTP), the platform that combines integration, application development, data management and Artificial Intelligence in a single integrated environment.
SAP BTP is a strategic enabler for utilities that want to extend and innovate the SAP core while preserving its stability and upgradeability — in a full clean core approach — while reducing delivery times and improving the time-to-market of solutions.
With our expertise in SAP BTP, we support Energy & Utilities companies in:
- Extending the SAP core in a side-by-side model, developing applications, services and vertical processes designed to evolve rapidly without impacting core systems
- Integrating complex application ecosystems, ensuring a continuous and reliable data flow between the various systems governing utility processes
- Governing and leveraging data through data management and analytics capabilities that transform measurements, consumption and billing data into insights to support data-driven decisions
- Incorporating Artificial Intelligence into business processes, automating operational activities, anticipating consumption and improving the end-customer experience.
Thanks to SAP BTP, data, applications and AI converge in a single platform that enables utilities to innovate continuously, increase operational efficiency and accelerate the transition to more digital, intelligent and sustainable energy models.
Main areas of intervention in Energy & Utilities processes
Accurate and compliant billing management with automated and timely processes. SAP BRIM integration enables consolidation from SAP and non-SAP systems, generating clear documents and managing commodities, extra-commodities and value-added services (VAS), improving transparency, cash flow and customer engagement.
Artificial Intelligence and GenAI to accelerate innovation in utilities
The integration of AI and Generative AI in SAP solutions allows utilities to:
- process large volumes of data in real time
- anticipate critical issues
- automate operational activities
- improve decision-making accuracy
- generate predictive insights.
Key AI Innovation Areas:
Business Integration
AI integrated into processes for fast, contextual decisions.
Agentic AI
Intelligent agents to automate specialist activities and make processes more efficient.
Customisation & Extensibility
Maximum flexibility with customisable AI solutions integrable on non-SAP ecosystems.
Insights & Analytics
Predictive analytics to optimise performance and prevent anomalies.
Our AI Use Cases
AI-powered Certified Street Registry for Reliable and Consistent Master Data
A certified street registry integrated with AI ensures consistent and standardized addresses, improving the quality and reliability of enterprise data.
An AI-powered solution to industrialize Social Bonus recognition
Industrialization of the Social Bonus recognition process through AI, delivering a standardized, scalable, and commercial-ready solution for the automation of ISEE verification and contract matching.
Automatic Generation of the Notes to the Financial Statements through Generative AI
The use of Gen AI applied to accounting data enables the automated generation of the Notes to the Financial Statements, transforming a complex and manual process into a fast, consistent, and fully governed workflow.
Automation for Quality Certificate Archiving with SAP Document AI
Intelligent Document Processing technologies integrated with SAP to digitalize and automate the management of quality certificates, improving operational efficiency, traceability, and data reliability.
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FAQ
It is a model that separates the SAP system's "core" from business customizations, keeping it stable and always upgradeable. For a utility, this means being able to evolve quickly, integrating AI, new processes or regulatory requirements, without having to rework the entire infrastructure every time.
Our Stories
Migration from ECC to S4/HANA for SAP ERP and TARI systems
A migration process has been initiated to transfer the existing SAP system (ECC) to SAP S/4HANA for a leading public operator in urban waste collection and management.
SAP S/4HANA Modernization in the Energy & Utilities Sector for a Cloud-Ready Platform
A large energy operator initiated the migration from a legacy system to SAP S/4HANA Private Cloud to simplify processes and support innovation at scale.
Evolving SAP IS‑U Management to Support Growth and Sustainability
We supported the customer in the evolution of its SAP system, ensuring reliable operations, continuous application development, IT governance, and the implementation of technological upgrades and new digital portals.
Evolution of SAP IS-U Processes for a Multi-Utility Operator
A leading Italian multi‑utility operator initiated the evolution of its SAP IS‑U processes to ensure regulatory compliance and operational efficiency in a constantly evolving market.
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