Smart Energy & Utilities
Client
Plenitude
Portfolio
Smart Energy & Utilities
Region
Italy
Overview
Cloud plays a crucial role in facilitating digital payments and supporting the ecological and digital transition within the utility and energy sectors, while also driving continuous innovation in customer experiences.
Challenge
Increasingly improving customer experience in the purchasing phase
Solution
Developing an all-in-one platform in a short timeframe and connected to major market suppliers
Results
Reduce payment times by optimising business flows
The Challenge of Energy Transition
The transformation of payment services in this sector is giving rise to new consumer needs, driven by a growing concern for sustainability.
At Engineering, we adopted a strategic and agile approach to the project, which involved conducting incremental testing, closely monitoring the results, and deliberately scaling the solution across our Client's customer base.
During the development of the payment solution, our primary focus was on ensuring easy integration and leveraging the functionalities provided by PagoPA.
A modular and programmatic adoption of digital payments
The modular and scalable architecture of Net@Suite enabled the payment solution to be developed and connected to key market providers in a short period of time.
Engineering proved to be reliable right away, guaranteeing project deadlines and a high quality of delivery.
Results
Facilitates the user experience
Reduces payment times
Streamlines business processes
Manages information in real time
Makes the payment process secure and transparent
Project Value
-
Cost cutting
Innovation
Visibility
Enabling Technologies
-
AI & Advanced Analytics
Cloud
Engineering proprietary products & other technologies
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Net@pay
Net@suite
EngPay
Project Team
-
Energy & Utilities Business Unit
Digital Solutions