Digital Finance
Approach & Solution
Approach
We supported a leading financial player by initiating the study of the Request To Pay solution at national level, with a view to maximising the value of Instant Payments.
What the client needed was to identify the potential benefits and opportunities of the service by focusing on the potential use cases arising from the new paradigm and the SEAs offered to the payer and creditor.
Solution
We then launched the 'Product setup' phase with a feasibility study, a business case and the definition of an implementation strategy.
Finally, the 'Go to market' phase involved the definition of a roadmap, governance and stakeholder identification, as well as project management and a communication campaign to promote the solution developed.
Results
Redefinition of service models for customer collection
Evolution of standard catalogue products into digital services
Introduction of new products & features
(e.g. refunds, instalment payments)
Evolution of the postal payment collection model (SEPA XML)
Project value
Innovation
Project Team
Be Shaping