Engineering Innovation in
Digital Finance
Adoption of Dynatrace platform to ensure observability of core applications and support Reale Group's international expansion.
Approach & Solution
Approach
Reale Group is an international insurance group active in Italy, Spain and Chile with more than 3,800 employees worldwide. With nearly 200 years of history behind it, the Group offers solutions and protection to more than 4.7 million customers in insurance, banking, real estate and services.
Reale Group's rapid international expansion, driven by Digital Innovation, is seeing the Group shift to an Agile methodology and move its entire IT infrastructure to the cloud. This has led to the need to have a unified monitoring strategy, with the goal of having end-to-end observability on core applications and AIOps mechanisms for self-mediation of problems and development support.
Reale Group's rapid international expansion, driven by Digital Innovation, is seeing the Group shift to an Agile methodology and move its entire IT infrastructure to the cloud. This has led to the need to have a unified monitoring strategy, with the goal of having end-to-end observability on core applications and AIOps mechanisms for self-mediation of problems and development support.
Solution
The project consisted of several phases:
- the first phase was a consulting activity for the rationalization, evolution, and unification of IT monitoring and management tools. Engineering D.Hub proposed Dynatrace as a tool to support the evolution toward application observability, and the client espoused the proposed vision and also engaged us for the next project phases. We were also chosen as a reseller of the licenses used
- the second phase was to support the migration from the old tools to the new platform
- the third phase focused on configuring the platform with a view to extracting high value-added metrics for the company's business
- the fourth phase (still in progress) is focusing on the adoption of the AI capabilities of the platform with integration within release pipelines with a view to push support for DevOps/Agile methodology and AIOps (Autoremediation in the face of issues).
Results
Improved collaboration between IT and Business teams
Faster release of better and more secure applications
Increased automation of IT Operations
Improved understanding of performance and user experience
Project value
Process performance
Innovation
Enabling Technologies
AI Advanced Analytics
Project Team
Engineering D.HUB