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Engineering at the heart of Telco transformation
We support Telco operators in the challenge of reorganization.
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Italian Telcos are redesigning their business models. How?
The telecommunications sector in our country is among the most complex in Europe. Market fragmentation and competitive pressure compress margins and significantly affect the ability to invest in innovation. The challenge for operators is twofold: maintaining operational efficiency while evolving towards next-generation digital services.
In this context, the direction can be of two types:
- focusing on consolidation strategies, combining capabilities to regain economies of scale and expand the service portfolio
- focusing on structural separation, with the goal of increasing agility, attracting investments, and creating more focused business units.
Whatever path is chosen, modernizing systems, optimizing operations, and ensuring seamless digital experiences remain essential.
Two strategic paths, a trusted partner
For over 35 years, Engineering has been at the center of the evolution of the Telecommunications sector.
We support Telco operators in adopting advanced technologies and new organizational models, improving operations and infrastructure efficiency.
Whether the choice is vertical integration (combining services and infrastructures) or structural separation (NetCo vs ServCo), at Eng we can ensure end-to-end process management, thanks to our vertical know-how, expertise in key technologies (cloud, AI, cybersecurity, customer experience), and our large-scale delivery capability.
In consolidagtion contexts...
- we modernize IT systems by updating and integrating legacy BSS/OSS systems (billing, CRM, order management) and building convergent digital platforms capable of managing fixed and mobile network services, energy, and digital content
- we design process automation solutions (RPA) to increase operational efficiency, strengthen data governance, and unify customer information, accelerating time-to-market and enabling richer, more personalized digital offerings.
In separation contexts...
- such as NetCo vs ServCo carve-outs, we manage IT system disaggregation from ERP to CRM to operations, always ensuring full service continuity
- our solutions include network cloudification and virtualization (NFV/SDN), hybrid environment orchestration, and SLA definition. We also provide advanced cybersecurity solutions for critical networks and multi-cloud infrastructures, ensuring compliance with GDPR, NIS2, and AGCOM.
In both cases, we enable operators to leverage AI & Advanced Analytics for predictive maintenance, churn prediction, customer profiling, and real-time anomaly detection.
From the backend (integration and API management) to the frontend (customer portals and unified platforms), we deliver the components that turn strategic choices into a sustainable competitive advantage.
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Technological Partners
Whatever the evolutionary scenario, at Engineering we are ready to support our clients with a complete ecosystem of technology solutions that enable new business models, optimize data, and enhance the user experience.
Paolo Camuccini
Senior Account Manager Media & Communication of Engineering
TOOLBOX
Let's make it real, together!
Integrated Network & Connectivity Services
The growing spread of convergent connectivity fixed, mobile, voice, and data is pushing operators to ensure continuity and efficiency across increasingly complex networks.
Engineering supports this evolution with integrated service and network management models, combining strong project governance with a 24/7 Network Operations Center (NOC) for proactive monitoring and rapid incident response.
This approach guarantees scalability, resilience, and cost optimization, while enabling faster activation of advanced digital services for both corporate and public clients.
Case Study
Integrated management of network and connectivity services for leading Telcos and ISPs
Together with our client, we developed an integrated model for the delivery of connectivity services and operational management, combining project governance with 24/7 infrastructure oversight.
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