Case Study

Emilia-Romagna Weather Alert Portal: Information and Resilience

ABSTRACT
The Portal is the hub for weather alerts in Emilia-Romagna. It provides real-time information, signals danger or critical situations, and allows mayors to share updates on the status of their municipalities.

Where: Italy
Challenge
The client is the Emilia-Romagna Region, through the ARPAE agency and the Regional Civil Protection. There had long been a need for a space to draft official alert documents and communicate updates to citizens in a timely, simple, and easily understandable way. There was also a need for a space to raise awareness about proper behavior in the event of floods, landslides, and thunderstorms.
Approach
A co-design approach was followed with all stakeholders, through which the project scope evolved from a simple repository of official documents and data to an integrated portal that became a pioneer of its kind in Italy. For example, the current design of the alert document—based on color codes—was agreed upon with the national Civil Protection during the portal’s development.
Digital Ecosystem
Solution
Digital Ecosystem
The Liferay architecture was first selected to support both the CMS aspect and the customization of portal functions and content. Several cycles of shared analysis and design were carried out, using techniques such as rapid prototyping, engagement measurement (including eye-tracking), and elements of agile methodologies to combine innovation with a results-oriented focus. The project received a major upgrade in 2021, and further developments are currently underway.
Results

 

 

 

 

The portal is the primary destination for traffic during weather events

 

 

Peaks of 100,000 simultaneous users and millions annually

Markets
Ecosystems

Impacts

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