Case Study

A Cloud Marketplace to optimize operations and business processes

A complete solution for managing the business processes and the operations of a large Italian Cloud Provider that operates with a network of distributors and resellers.

Where: Italy
Challenge
Our client is an Italian Cloud provider that has been offering, for more than 15 years, Cloud, Cybersecurity and Hybrid Cloud services, according to the highest standards and certifications, by leveraging Data Centers certified Rating 4 - ANSI/TIA 942 (former Tier 4).
Approach
Having also received the AGID accreditation as a qualified Cloud Provider for the provision of services to Public Administration, our client reaches the market with a channel of selected distributors and Business Partners In Italy, and needed to optimize the billing processes along the parent-child chain.
Digital Ecosystem
Solution
Digital Ecosystem
Thanks to Cloudesire, our Cloud Marketplace Platform, our client manages to automate the self-provisioning workflows as well as to govern the billing processes along the parent-child chain. The REST API layer allows to interact with its internal systems (CRM, ERP, cloud orchestrator) by providing its resellers a set of self-service functionalities for issuing purchase orders to the end users, monitoring the ongoing costs, and upselling activities.
Results
Technologies

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