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Case Study
Vehicle configuration with zero complexity
×
Our modelling tool establishes the set of valid configurations (billions) in one place, automating the industrial and commercial process.
Where: Italy
Where: Italy
Challenge
A large multinational company in the automotive sector asked us to redesign the configuration tools for their commercial products, guiding the production supply chain, as well as order collection.
Approach
The client needed to manage billions of configurations related to complex products (vehicles), made all over the world with rules that change over time, differ by market/region, requiring a tool capable of processing large amounts of data in the shortest possible time.
We pioneered a new framework for establishing Vehicle Configuration and distributed it throughout the company as a "Single Source of Truth".
Digital Ecosystem
Solution
Digital Ecosystem
Engineering actively participated in designing the new Product Configuration tool, working with a cross-functional team composed of business partners from EMEA, NAFTA and LATAM regions and various vendors and suppliers. We developed a powerful product modelling tool capable of specifying both commercial and technical objectives, which are checked through a dedicated audit tool to ensure reliable configuration. The approved product specification rules are used to create our Binary Decision Diagram (BDD) data model, which can define the set of valid configurations (billions) in one place, thereby automating both industrial and commercial processes. The solution also lies at the heart of the implementation process, as it provides functions capable of implementing cross-departmental configuration changes.
Results
Faster order entry validation
Single Source of Truth with time/cost reduction
Audit tool ensuring reliable configuration
Improved time-to-market
Impacts
Technologies
AI & Data
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From Data to Artificial Intelligence: Services, Products, and Processes for Future-Proof Business.
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A multichannel GenAI assistant enables continuous, personalized, and proactive after-sales service, improving the customer experience and increasing efficiency through intelligent automation.
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Use Cases AI Library
Agentic AI for Data Access and Advanced Decision-Making
An Agentic AI platform enables natural language access to data, democratizing analytics and improving the speed, quality, and reliability of decision-making in a secure and compliant environment.
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Use Cases AI Library
After-Sales Assistant: 24/7 Smart, Proactive Customer Care
A conversational GenAI virtual assistant offering continuous, personalized post-sales support managing technical inquiries and workshop appointments in real time.
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