Engineering: leader della Digital Transformation
ISYPOL is a tailor-made digital platform, optimised for the sale and management of damages products - complex, modular and micro-insurance - through processes that allow end-to-end control over the entire life cycle of an insurance contract.
The platform is made by two main components:
The platform is made by two main components:
- Front End: placement and management of contracts (e.g. consultation and administrative operations)
- Back End: management of sales and after-sales processes, integrated with consulting and regulatory aspects (e.g. ANIA audits).
What does Isypol do?
PRODUCT FACTORY
Creation of new products (individual and/or collective) from useful modules for their configuration: saleability rules, questionnaires, conditions/guarantees and commercial pricing, discounts and commissions.
PRESALE AND SALE
Management of quotation and payment/issuing processes for insurance products covering personal, vehicle and property risks.
AFTER-SALES MANAGEMENT
Policy appendix management; policy cancellations, cancellations and cancellations; suspensions and reactivations; collections/deadlines and renewals management.
CUSTOMER PORTFOLIO CONSULTATION
Search and display of client's personal information and insurance situation (e.g. policy portfolio); general information; transaction history; payments and reimbursements; claims; mode of communication (paper vs. digital).
TRANSVERSAL PORCESS MANAGEMENT
Document and accounting management (e.g. cash sheets and remittances, closures and reconciliations, reserves and stamped registers); database management and flows to third party systems (e.g. Banks, ANIA,...); generalised queries and reporting/monitoring.
Creation of new products (individual and/or collective) from useful modules for their configuration: saleability rules, questionnaires, conditions/guarantees and commercial pricing, discounts and commissions.
PRESALE AND SALE
Management of quotation and payment/issuing processes for insurance products covering personal, vehicle and property risks.
AFTER-SALES MANAGEMENT
Policy appendix management; policy cancellations, cancellations and cancellations; suspensions and reactivations; collections/deadlines and renewals management.
CUSTOMER PORTFOLIO CONSULTATION
Search and display of client's personal information and insurance situation (e.g. policy portfolio); general information; transaction history; payments and reimbursements; claims; mode of communication (paper vs. digital).
TRANSVERSAL PORCESS MANAGEMENT
Document and accounting management (e.g. cash sheets and remittances, closures and reconciliations, reserves and stamped registers); database management and flows to third party systems (e.g. Banks, ANIA,...); generalised queries and reporting/monitoring.
Benefits
- Ability to activate cross-channel (phygital) business models with 'where, when, want' Customer logic
- Ability to quickly activate new partnerships and open up to external ecosystems
- Services available to the customer 24/7, without legacy induced limits
- Optimisation of performance through 'automatic' platform scalability
- Experience aligned with market best practices, defined with a 'user centric design' logic
- Increased business autonomy in setting up and launching new products and initiatives with no/low coding logic
- Prepared for the management of external data sources and the integration of predictive models able to support the company in its business choices (cross/up selling, anti-fraud 3.0, ...)