The strong synergy between Engineering, Atlantic Technologies and Bucci Industries allowed the realization of a specific digitalization project to respond promptly to the emergency in Emilia-Romagna.
Respond quickly and launch the digital emergency operation in Faenza, one of the municipalities in Emilia-Romagna most affected by the floods.
Recompose the Salesforce Service Cloud platform in a flash, so that emergency equipment while tracking its distribution in real time.
Managing urgent cases more efficiently and quickly, facilitating a people-centered service and improving contact with the local community.
Digitalization during the flood emergency
The company originates from Faenza, one of the municipalities in Emilia Romagna, which was in need due to a severe flood.
During this difficult time, Antonio Cibotti - Vice President Marketing & Subsidiaries Bucci Industries- set up a task force with the company to speed up the procurement of pumps, generators and pressure washers needed to combat the flood disaster.
Rethinking Service Cloud processes in a fast and agile way