Engineering Innovation in
Smart Energy & Utilities
Thanks to our experience with business processes in the oil sector, we are able to support customers in extending the European SAP Program to APAC countries.
Approach & Solution
Approach
Over the years, a leading oil company has implemented a successful business model in the refinement & marketing area for the production and marketing of lubricants in the oil market. This experience gave rise to the need to equip the other branch companies in the Asia-Pacific (APAC) market with the same process model defined on the European business landscape, initiating the extension of its SAP Program on a global scale.
In particular, the objective was to adapt the experience by starting a customisation process of the SAP IS-OIL platform in the first APAC countries identified (China, Singapore). In order to guarantee the achievement of the objectives that had already been obtained in other European countries, the customer chose Engineering as a reference partner, considering us to be one of the players with the greatest expertise on the IS-OIL platform.
In particular, the objective was to adapt the experience by starting a customisation process of the SAP IS-OIL platform in the first APAC countries identified (China, Singapore). In order to guarantee the achievement of the objectives that had already been obtained in other European countries, the customer chose Engineering as a reference partner, considering us to be one of the players with the greatest expertise on the IS-OIL platform.
Solution
An initial assessment of both the technological level and the knowledge of business processes was carried out to identify the main gaps with respect to the European landscape, especially in the civil-tax field. The project to extend the SAP Program to the APAC countries was organised in stages of evolution. In the first phase, the project also involved a number of local players as part of the design activities using Engineering's STARS ALLIANCE, our SAP partnership programme at global level. This involvement will also be useful in subsequent phases.
Thanks to the experience we have gained in the IS-OIL technology landscape in Europe, we were able to carry out verticalisation and localisation of processes to ensure fiscal compliance with local regulations, achieving full customer satisfaction, with a strong focus on the end-to-end delivery of processes (sales order entry - printing) in Chinese.
Thanks to the scalable and efficient characteristics of the SAP technology platform, it will be possible to develop the subsequent project phases, which involve the production of lubricant products and the marketing of fuels, as has been done on the European landscape. In the subsequent phases of the project, innovation on the defined technology stack will be a central objective.
Thanks to the experience we have gained in the IS-OIL technology landscape in Europe, we were able to carry out verticalisation and localisation of processes to ensure fiscal compliance with local regulations, achieving full customer satisfaction, with a strong focus on the end-to-end delivery of processes (sales order entry - printing) in Chinese.
Thanks to the scalable and efficient characteristics of the SAP technology platform, it will be possible to develop the subsequent project phases, which involve the production of lubricant products and the marketing of fuels, as has been done on the European landscape. In the subsequent phases of the project, innovation on the defined technology stack will be a central objective.
Results
Improved time to market in the management of commercial processes
Increased efficiency in stock management
Scalability of the model
Delivery of services in the local language
Project value
Process performance
Project Team
Enterprise Integration eXcellence Center
Energy & Utilities