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Mirko Casadei
Interview with the SOC Senior Manager of Eng Security.
Mirko Casadei at Eng leads the division that integrates the Cyber Defense and Cyber Resilience areas and is responsible for the Security Operation Center, through which the group ensures the protection of numerous clients, both nationally and internationally.
With over 15 years of experience in the field of cybersecurity, he has developed strong expertise in cyber defense consulting, threat intelligence, security monitoring, and advanced threat analysis. Throughout his career, he has led teams of specialists in various sectors, designing and implementing innovative solutions to protect critical infrastructure and mitigate risks associated with cyberattacks.
His experience spans both the private and public sectors, with a particular focus on Defense: he has served as a member of the Computer Emergency Response Team at the NATO Joint Command and Control Center and as technical coordinator of analysis teams during NATO international exercises.
In recent years, we have witnessed a real evolution in attack techniques, significantly amplified by threat actors’ adoption of generative AI.
Phishing, once easy to spot due to poor language or unconvincing visual layouts, has become highly sophisticated. Generative AI enables the creation of flawlessly written emails in any language, culturally tailored to the recipient and even personalized using previously gathered data.
We are also seeing a dangerous convergence between AI and deepfake technologies, which makes it possible to mimic voices and faces to carry out fraud via phone or video calls. This means a concrete threat to organizations of any size and sector.
It is therefore crucial to enhance staff training and adopt equally intelligent defensive solutions capable of countering a threat that increasingly resembles human behavior.
In this context, traditional solutions are no longer enough. What is needed is widespread awareness and defensive technologies powered by the same artificial intelligence that fuels today’s attacks.
At Eng, we have been working in Security Operations Centers (SOCs) for years, closely observing their evolution and the growing complexity of threat management. The sheer volume of alerts makes a purely manual approach ineffective. We need tools that ensure efficiency, responsiveness, and predictive capabilities.
In an environment defined by speed, complexity, and digital deception, AI is no longer optional, it is essential for safeguarding organizations. Integrating AI into the SOC is fundamental: AI-driven technologies, powered by machine learning, help us detect anomalies in real time, drastically reduce false positives, and automatically prioritize threats.
Smart automation, such as customized response playbooks, enables rapid handling of lower-priority incidents. Thanks to virtualization and distributed SOCs, we can deploy global task forces, providing continuous coverage that aligns with evolving threats and client needs.
The SOC of the future is already here: an AI-driven system capable of learning, adapting, and responding as quickly as attack techniques change.
The synergy between AI and cybersecurity is now an established reality, delivering substantial operational advantages.
However, as with any high-impact technology, these benefits must go hand in hand with careful risk management. AI significantly improves time to detect and time to respond, offering deeper and broader coverage of the enterprise perimeter, including in cloud and distributed environments. By modeling anomalous behaviors, it enhances organizations’ ability to identify threats at an early stage.
However, the use of unsupervised or poorly trained models can have serious consequences: from false negatives to data bias, or even direct attacks on the models themselves, such as poisoning of training data. That is why AI adoption must be accompanied by a solid governance framework.
This should include verification mechanisms, traceability of algorithmic decisions, continuous performance monitoring, and, above all, consistent human oversight.
AI-enhanced cybersecurity is not about handing over control to technology, but about a strategic collaboration between human intelligence and algorithms, built on shared responsibility, transparency, and control.
It is often underestimated that AI models, especially generative ones, can introduce new attack vectors. That is why it is essential to apply security-by-design principles to AI.
First, models must undergo continuous robustness testing, including controlled adversarial attacks, to identify weaknesses. Strict access controls are needed for training pipelines to protect datasets from tampering and ensure data quality.
It is equally important to safeguard intellectual property and inference APIs, as these could be exploited by third parties to extract sensitive information or misuse the model.
AI must be integrated into auditing and compliance processes, with corporate policies updated to address emerging threats and new regulations such as the EU AI Act.
AI does not replace human intelligence: it amplifies it.
The AI-augmented analyst is a professional equipped with advanced analysis tools, capable of generating insights, correlations, and attack simulations. Yet it remains their responsibility to interpret, decide, and act.
In this context, the ethical hacker plays a key role: thinking like an attacker but with defensive aims. It means using AI to stress-test systems, simulate threats, and identify vulnerabilities where none appear to exist.
This mindset helps companies build not just reactive defense, but a genuine culture of resilience, the ability to anticipate, absorb, and adapt to change. In a world where zero risk does not exist, the combination of AI and human critical thinking becomes the most valuable strategic asset.
The SOC of the future is already here: an AI-driven system capable of learning, adapting, and responding as quickly as attack techniques change.
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