On June 11, the Agentforce World Tour Milan will take place, the Italian stop of Salesforce’s global tour, with Engineering and Atlantic Technologies, part of the Group, among the key players of the event.

An event dedicated to the evolution of agentic AI, designed to provide insights, expertise, and tools to understand and leverage its potential within the customer journey.

During Breakout 4, “Orchestrating Agentic AI to evolve the customer journey,” at 12:30 PM, will intervene Ines Pagliuca, Utility Market Director Eng, Davide Bettera, CIO Gefran Spa, Luca Iacovino, Head of B2C Digital & IT Engie Italia, Maurizio Marini, Head of Data and Digital at Terna spa e Davide Catania, Founder & AD of Alidays. We will explore how people and intelligent agents collaborate within orchestrated ecosystems to improve efficiency and generate new value for businesses and customers.

Throughout the day, we will also be present with the Eng | Atlantic Lounge, a dedicated space for our clients, where we will be pleased to welcome you, including for lunch.

Don’t miss it, we look forward to seeing you!