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Managing complexity and accelerating growth with Agentic AI

Agentic AI is a strategic lever for organizations, capable of acting proactively and autonomously orchestrating processes to support diverse business needs.

What is Agentic AI?

The advent of Agentic AI stems from the need to address challenges that traditional solutions could no longer manage: agents, powered by machine learning, mimic human decision-making processes to solve complex problems in real time, achieving specific goals with minimal supervision.
Thanks to its ability to act, collaborate, orchestrate workflows, and intelligently access third-party systems and services, this technology enables unprecedented levels of automation, innovation, efficiency, and operational agility.
Organizations can thus adopt advanced solutions capable of addressing challenges such as increasing business process complexity, data fragmentation across heterogeneous systems, and the limitations of general-purpose LLMs.

The Agentic AI Paradigm Shift: From a Reactive to a Proactive Approach

Advanced virtual assistants are today one of the most tangible expressions of AI. With the evolution enabled by Agentic AI, they no longer simply respond to commands; they gain the ability to understand context, plan actions, autonomously manage certain decisions, find solutions, and generate content or conversations similar to human interactions. This makes it possible to offer users, whether end customers or organizational staff, a proactive, personalized, and continuous assistance.
These capabilities fit into human-in-the-loop architectures, where human interaction ensures supervision and correction, maintaining AI alignment with real values, intentions, and needs.
Quickly Create Your Custom Agents

 

Agent Studio is Eng's no-code platform designed to support the design, orchestration, and deployment of AI agents in a simple and secure way.
Even without coding skills, you can create your own agents with specific domains and reference knowledge bases, while customizing the look & feel of the user interface.
These AI agents can act independently, performing complex, multi-step tasks and automating repetitive, low-value activities.

Agent Studio

La piattaforma no-code di Eng per creare, orchestrare e gestire agenti AI.

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Our Approach to Agentic AI

Engineering supports organizations in adopting Agentic AI solutions, leveraging major hyperscaler platforms or our proprietary Agent Studio platform, with the ability to integrate a range of services for AI agent management, from development and maintenance to continuous knowledge base updates.
However, adopting AI is not just a technological choice; it is a cultural and operational transformation. To guide this change in a structured way, we accompany organizations throughout their entire end-to-end AI journey.
TOOLBOX
Let's make it real, together!
Case Study

A team of agents for managing calendar commitments

We have developed a system based on Agentic AI technology to simplify the planning and management of calendars and appointments within an organization.

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Case Study

AI agents for simplified access to corporate legal documentation

A solution based on Agentic AI to enhance management, searchability, and accessibility of legal documents across multiple platforms. The project is supported by a Change Management program to facilitate user adoption.

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Use Case

Automatic generation of software functionality tests

EngGPT enables the automatic generation of the functional test plan to be executed from the software documentation.

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Use Case

Your journey starts here: a personalized Virtual Travel Assistant

A Travel Assistant supports website users in planning their stay by providing personalized recommendations aligned with the city's branding — including what to see, where to stay, and available activities.

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INTERVIEW

5 questions to...
Gianmarco Ciarfaglia

Interview to the Senior Manager AI & Advanced Analytics of Engineering.

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5 questions to...
Vito Morreale

Interview with the Senior Technical Manager AI & Data R&I of Engineering.

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