Case Study
Improving the travel experience with crowd management
Our end-to-end solution for travellers' crowd management.
Where: italy
Where: italy
Challenge
An operator in the rail sector commissioned Engineering to create an integrated crowd management solution with the following two objectives:
- To carry out a layout assessment: to study and approve the impact of the positioning of new gates in the stations ex-ante;
- To identify critical situations: to anticipate potential overcrowding and identify, through a what-if approach, possible ex-post mitigation actions.
Approach
We developed a crowd management solution that includes a model of the main reference station, with a focus on the shopping arcade, the ticket check area in front of the access gates and the platform area.
Solution
This digital model is used to run various simulations with the following parameters: the topological configuration of the gates, data on passengers and visitors, the technical configuration of the trains and the relevant timetables, in order to return data such as the percentage of the area occupied over time, the dwell time in each area, warnings in the event of predicted congestion and evacuation time.
The solution reproduces flows of people moving within the station, using the highest possible level of detail for each individual visitor. Real-time data from travellers and other mobility flows have been linked to support: analysis of historical data, real-time location information, and predictive modelling.
Results
More timely simulations of the possible impact on the system
Accuracy in tracking traveler flows
Improved station organization through data
Impacts
Technologies
Digital Twin
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See, think, simulate, and decide: Digital Twin is the entry point into the era of the data economy, the virtual replica of a real product and process.
AI & Data
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The power of big data leads services, products and processes to a higher level of "intelligence".
Internet Of Things
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From the Internet of Things to the Internet of Me: the key to data connection.
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