The IT Management of a Leading Oil Company needed to improve the overall performance of its SAP BW system: work was required on both the scalability of the architecture and the Business Continuity of its application landscape.

In the first phase, we initiated the activities, supporting the client with the operational aspects of the project and with the role of Program Management Office (PMO), given the presence of external working groups (SAP, other specific suppliers). For the operational activities within the scope of the project, thanks to the high level of knowledge in terms of both technology and context, we were able to define the application upgrade strategy together with SAP and the client, dividing activities and responsibilities among the various groups involved. Specifically, we were entrusted with the tasks of defining the upgrade process, “post upgrade tasks”, the execution of System Test activities, and the recovery of data from the original systems to feed the new system. The second part of the project will instead focus on increasedreporting (performing, responsive), with the possibility of building customisable dashboards.