Use Case
Accelerate Every Order with AI-Powered Automation
An AI-powered solution improves order management by simplifying critical touchpoints, enabling faster, smarter processes with greater accuracy and scalability.
Where: international
Where: international
Mission
Streamline order processing by automating manual tasks and reducing approval delays. The goal is to eliminate inefficiencies caused by fragmented systems and human errors, enabling faster, more reliable operations.
Solution
The AI engine reads incoming emails, extracts data from PDFs and attachments, and creates validated SAP orders instantly. A self-service portal allows customers to track orders, deliveries, and invoices even without advanced tech infrastructure. The smart dashboard unifies all customer touchpoints, providing a centralized view of orders, messages, and history. AI suggestions help prioritize responses, reducing bottlenecks and improving supply chain visibility.
Digital Ecosystem
Actions
Digital Ecosystem
We deployed three integrated components: AI-powered email order processing, a self-service web portal for clients, and a smart customer support dashboard. Together, they automate workflows and centralize communication.
Expected results
Faster, more accurate order processing
Improved visibility across fragmented systems
Customer service staff reallocated to strategic roles
Scalable automation for growing order volumes
Technologies
AI & Data
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From Data to Artificial Intelligence: Services, Products, and Processes for Future-Proof Business.
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