Use Case
From reading to billing: efficiency and automation with Neta's MDM Water
ABSTRACT
Water companies can automate the entire flow of acquisition and management of smart readings, ensuring certified data, faster processes and a higher quality of service to the end user.
Where: italy
Where: italy
Mission
Simplify and make the water billing process more efficient, ensuring that the Billing and CRM processes always receive the best reading available, at the correct time and without manual intervention. The mission is to transform the measurement data into a reliable and continuous asset, supporting both daily operations and the digital evolution of the service.
Solution
The solution allows you to constantly monitor the status of acquisitions, intervening only in anomalous cases and letting the system manage most of the operations independently. The water company can centrally orchestrate the entire cycle of readings, with an approach that frees up operational resources, improves process control and creates the conditions for an advanced use of data even beyond billing.
Digital Ecosystem
Actions
Digital Ecosystem
Natively integrated with the Neta2A management system, the MDM Water solution allows you to automatically request the necessary measures according to the configured billing calendars. MDM Water selects the most reliable reading available and makes it immediately usable for validation and billing processes, eliminating manual activities and reducing the risk of errors, positioning itself as the central point of governance of the measurement data.
The result is a fluid, continuous and fully automated Meter-to-Cash process, capable of adapting to different user scenarios and complex issuance calendars.
Expected results
Increased reliability of billing cycles
Decrease in scraps and disputes
Improved operational efficiency of processes
Robust foundation for advanced analytics, reporting and data-driven services on water resources
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