Use Case

Digitalising Migrant Integration Services

ABSTRACT
How to use technology for the integration program of migrants and refugees and meet their real needs

Where: italy
Mission
Promote the integration and social inclusion of migrants and refugees by facilitating access to local public administration services.
Solution
A digital platform for assessing the level of integration and understanding the new migrant society. The solution enables public bodies to understand the needs and skills of migrants and refugees and improve the capacity and effectiveness of local service delivery.
Digital Ecosystem
Actions
Digital Ecosystem
AI-powered analysis of user profiles to enable personalised support and improve policy migrations. AI-powered tool to match user needs and skills with services offered by local authorities and labour market needs at local / regional level. A decision-making model based on cognitive technology allows to create suitable training and employment pathways for each user. A digital companion for migrants, enabling personalised two-way communication via a chatbot for intelligent support and easy access to local services (education, health, employment, etc.).
Expected results

 

 

 

 

Improvements in the integration process

 

 

Better services for employment programs

 

 

Matches skills with needs

Technologies

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