Manage customer relationships through integrated approaches by focusing on customer retention and relationship development.
Interact with current and potential customers along all process involved (e.g. grant credit services, ensure compliance with company policies, etc.)
Support payment instruments, common rules, procedures and program facilities for clearings, fund transfers and final settlement executions.
Manage client's cash, securities and goods by a bank or financial services company.
Provide high-level professional service combining financial and investment advices, accounting and tax services, retirement planning, and legal or estate planning.
Support the offering of banks to trading partners, in order to financially support their reciprocal exchange of goods, monetary flows, or commercial papers.
Enable the sale of insurance products through the bank's sales network.
Support services provided by groups of networked bank/insurance branches, where customers perform basic transactions from any of the member branch offices.
Create scenarios through statistical tools to understand reality and predict future states, supporting decision making processes.
Support activities related to EU regulations aimed increase customer protection in financial, insurance, payments and banking services.
Manage company data and process (e.g. availability, usability, integrity and security)
Support decision or evaluation processes through a set of explicit rules to collect, assess and process information, events and facts.
Improve services related to accounting, regulatory compliance organizational and technical issues, to optimize synergies between technology and business.
Support the online or networked identity adopted or claimed in cyberspace by an individual, organization or electronic device.
Develop mobile platforms allowing financial and insurance institutions to deliver services through apps.
Develop platforms for financial and insurance institutions according to Clients present and future needs.
Create "on time" insurance policies meeting clients' needs in the perfect moment, place and for the necessary duration.
Improve electronic retail payment solutions allowing to rapidly and irrevocably exchange funds and to immediately gain related information.
Support new online payment & marketing solutions for the vending industry.
Support platforms for the collection of small amounts of capital from a large number of individuals to finance a new business or project.
Implement software agents that can perform tasks or services for an individual.
Plug-and-play business model allowing multiple participants (producers and consumers) to connect, interact and exchange value to provide banking services.
Plug-and-play business model allowing multiple participants (producers and consumers) to connect, interact, and exchange value to provide insurance services.
Support online provision of financial advice or Investment management, with moderate to minimal human intervention.
Create long-lasting relationships with the customer base, through marketing campaigns, social media and mobile and wearable devices.
Services aimed to design, implement, transform, optimize and operate technology and cloud solutions.
Services aimed to enhance, evolve and support end users in the adoption and use of business and technology solutions in the modern workplace.
Services aimed to ensure the optimal coverage of Clients' business needs through technology.
Services aimed to design, develop, implement and maintain omnichannel (including mobile) applications for connected devices.
Services aimed to design software applications and services focusing on the quality of user experience and interfaces.
Services aimed to design and implement Clients' strategies related to brand, online positioning and multimedia.
Govern large amounts of structured and non structured data, enabling better decisions through clear data recognition (semantic) and data validation (data quality).
Support companies' coordinated efforts to address risk and uncertainties, to act with integrity and to adhere to laws and regulations.
Support design, development, service, operation, maintenance, upgrade of infrastructure technology platforms (e.g. cloud, IoT technology, cybersecurity).
The CRM solution we have developed is currently used by 600 users of the BNL Italia Corporate Division and has made it possible to: - Manage the operational capacity of over 150,000 customers; - Improve the effectiveness and efficiency of time dedicated to customers; - Innovate relations with customers and improve their knowledge; - Integrate different marketing channels; - Incorporate analyses and statistics on the progress of marketing activities.
With our proprietary solution we have enabled the customer to reduce the time and risks of the various processes that are now automated and enhance the use of human resources previously involved in these processes.
Discover the Ecosystem of Platforms and Solutions for Digital Transformation chosen by our Customers