AI is a strategic lever to modernize Public Administration and simplify the relationship between citizens and institutions. At Engineering Group, we know this well. Through our proprietary Large Language Model, EngGPT - our Private GenAI - we support companies and institutions in their evolution by adopting AI.

Municipalities, for example, can use AI-based solutions to improve the accessibility of places, services, and content; provide both users and public employees with digital assistants that are personalized and capable of autonomous actions; and proactively manage tourist flows. In the mobility sector, AI enables the implementation of travel assistants and supports more optimized management of city resources, urban traffic, and transportation routes.

Thanks to intelligent data analysis, AI facilitates access to public services by personalizing the user experience and reducing time and complexity. In administrative areas, it can automate repetitive processes such as invoice management, PEC (certified email) organization, and document classification - freeing up staff to focus on higher-value tasks and improving operational efficiency.

Adopting AI is not just a step toward innovation - it is a concrete choice to make Public Administration more responsive, proactive, and capable of anticipating the real needs of the community.