Case Study
The Digital Workplace for an international entity in the Space & Defense sector
We configured the service following ITIL4 guidelines to ensure an optimal balance between effectiveness and efficiency. Through a robust governance structure, we managed requests effectively, promoted numerous projects, and maintained a strong, loyal relationship with the client through on-site presence.
We worked across diverse platforms while specializing in specific services like printing, digital certificates, Tenant 365, SCCM, etc. This seamless synergy between governance and delivery is supported by well-documented processes, efficient procedures, and continuous alignment with the client. Daily updates via updated dashboards enable us to monitor service health and user request trends effectively.
Management of over 1,000 Change Requests per year
Very high user satisfaction
Impacts
Take Your Business to the Next Level: Modernize, Innovate, Transform
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Reengineering of the Health Record of the Regione Molise
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Towards Intelligent and Scalable Workforce Management
Together with UKG, a Workforce Management platform was implemented to one of the largest luxury fashion brands to globally improve time tracking, planning, and operational efficiency.
Labour Information System of Emilia-Romagna (SILER)
Labour Information System to centralize data and service management, ensuring interoperability between the regional system, local authorities, other regions, Ministry of Labour through application cooperation services.
Reengineering of the Health Record of the Regione Molise
The evolution will facilitate information sharing among healthcare facilities and ensure citizens access to an integrated and coordinated service.
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