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Case Study
Shopping in times of social distancing
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During the emergency, we helped the large-scale retail distribution by optimizing logistics and supporting Municipalities for the delivery of shopping.
Where: italy
Where: italy
Challenge
At the peak of the pandemic phase, we supported Iperal in redesigning its sales model, which had previously been focused on physical outlets.
Approach
We decentralized specific logistic functions in order to optimise pick-up times and thus support faster growth of the model. We also worked alongside Iperal and the municipalities to support people who were unable to go to the shops to do their shopping.
Solution
In a very short time we provided solutions to respond to the social call of the municipalities: we gave citizens who wanted to help out the possibility to go shopping for the people in need; the municipalities were given the possibility to organise their own operators to enter Iperal's premises to pick up food and basic necessities for people in need.
To facilitate social distancing, we helped to mitigate the problem of crowds, giving people the chance to see the state of the shops in advance so as to prevent queues at the entrance.
Results
Centralisation of goods management
Lower stockout
Greater punctuality in deliveries to customers
Reduced risk for vulnerable populations while shopping
Impacts
To know more
Use Case
Easy and Invisible Payment Experience
How to use “invisible payments” to make the shopping experience easier
Case Study
Self-Scanning Iperal: Empowerment of the customer and fast checkout
Our client Iperal implemented a solution called Self Scanning in four different stores, in this way it was going to be easier to scan autonomously the purchases with a fast and direct checkout.
Use Case
Virtual Reality to enhance Online Shopping
How VR technologies are helping brands and retailers transform the shopping experience
-
Use Case
Easy and Invisible Payment Experience
How to use “invisible payments” to make the shopping experience easier
-
Case Study
Self-Scanning Iperal: Empowerment of the customer and fast checkout
Our client Iperal implemented a solution called Self Scanning in four different stores, in this way it was going to be easier to scan autonomously the purchases with a fast and direct checkout.
-
Use Case
Virtual Reality to enhance Online Shopping
How VR technologies are helping brands and retailers transform the shopping experience
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