Markets
Engineering offers a wide range of products, services and projects, organised in 11 portfolio areas.
Discover more
Technologies
Engineering complements its offerings by grounding the value of technologies that enable Clients in Digital Transformation.
Discover more
Platforms
With 40 years of experience, we have developed a portfolio of proprietary software platforms, frameworks and tools for the digital transformation of our Clients' business processes.
Discover more
Papers
Discover more
Stories
Discover more
Events
Discover more
News
Discover more
Podcasts
Listen to Engineering podcasts on computing and technology: AI, Big Data, Blockchain, Cloud, Cybersecurity, IoT and more...
Discover more
Life at ENG
Discover more
Engineering Academy
Discover more
Recruitment Journey
Discover more
Join Us
Discover more
Solutions
-
Agriculture
-
AI & Advanced Analytics
-
Engineering's podcast on Augmented City
-
Cloud
-
Engineering's podcast on Cybersecurity
-
Defense
-
Digital Ecosystems
-
Digital Experience
-
Eng's podcast on Digital Twin
-
Energy & Utilities
-
Evolve your city with Eng
-
Exploring AI with Eng
-
Engineering's podcast on Financial Services
-
Government
-
Healthcare
-
Engineering's podcast on Industry
-
Media & Communication
-
Retail & Fashion
-
Transportation
Case Study
A user-friendly water management
×
With the support of Engineering, Rivieracqua manages water resources by putting the end consumer at the centre.
Where: Italy
Where: Italy
Challenge
RIVIERACQUA manages about 150,000 active supply points in about 70 municipalities and is the result of the aggregation of 4 companies: AMAIE, AMAT, AIGA and 2iReteGas. The catchment area includes a population of more than 240,000 inhabitants and covers a territorial surface area of approximately 1,160 square kilometres. As part of the corporate renewal programme, the need was identified for an innovative solution that would place the user at the centre of the company's activities.
Approach
To achieve this goal, it was decided to create an innovative web and mobile platform that would allow greater proximity between Manager and User, with a focus on the robustness of the Billing and Credit Management processes.
Digital Ecosystem
Solution
Digital Ecosystem
Engineering accepted this important challenge, bringing in high-profile skills and human resources. Our Net@2A suite was chosen to best meet the customer's needs.
A process of unification of databases from different sources was carried out, in a way that was fully compliant with current regulations.
The new Self-Care platform will allow greater autonomy in consumer activities, improving the user-experience.
Results
Creating an innovative platform
Adaptation of CRM processes to regulations
Improved user-experience
Unified management of different databases
Impacts
Technologies
AI & Data
![]()
From Data to Artificial Intelligence: Services, Products, and Processes for Future-Proof Business.
To know more
Case Study
The Meter-to-Cash of Gelsia evolves with the Cloud
We realized a new Meter-to-Cash system that enables the rapid adaptation of electricity and gas sales services to business needs by extending Neta platform on Cloud Oracle.
Case Study
Evolution of systems supporting Refineries and Depots: toward a regenerative model
The capabilities transformation program to support refinery and depot maintenance processes in GTR&M: real digital process transformation.
Case Study
UniAcque: Digitalization and Control of Water Networks
Uniacque, the water service operator for the Province of Bergamo, has launched a Digital Transformation journey to digitize water networks, reduce losses, and enable continuous and widespread monitoring.
-
Case Study
The Meter-to-Cash of Gelsia evolves with the Cloud
We realized a new Meter-to-Cash system that enables the rapid adaptation of electricity and gas sales services to business needs by extending Neta platform on Cloud Oracle.
-
Case Study
Evolution of systems supporting Refineries and Depots: toward a regenerative model
The capabilities transformation program to support refinery and depot maintenance processes in GTR&M: real digital process transformation.
-
Case Study
UniAcque: Digitalization and Control of Water Networks
Uniacque, the water service operator for the Province of Bergamo, has launched a Digital Transformation journey to digitize water networks, reduce losses, and enable continuous and widespread monitoring.
Recommended for you
Explore additional content associated with the topic
© Engineering Ingegneria Informatica Spa 2026