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With 40 years of experience, we have developed a portfolio of proprietary platforms, frameworks and tools for the digital transformation of our Clients' business processes.
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Solutions
Use Case
The new way of road passengers transportation
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How to provide excellent services to users through the digitalisation of business processes.
Where: Italy
Where: Italy
Mission
Ensure safe and secure customer services, great user experience, easy purchasing process and maximum efficiency in road passenger transportation.
Solution
Our full-digital cloud solution, built using infrastructure services, containers and abstract services, enables the creation of highly robust, reliable, flexible and composable platforms. The solution includes the main modules for the CRM and Marketing Cloud component: Service Cloud for tickets, orders, payments and vouchers; Chat and other customer contact tools for digital engagement and a great customer experience. The solution enables easy integration of new applications and technologies to ensure scalability and continuity of services provided to users.
- The creation of an integrated CRM, e-commerce and Business Intelligence platform to provide agile services to the end customers.
- Connections with other business applications (ERP, distribution systems, fleet and staff monitoring) to ensure efficiency of all processes.
- Implementing BI analytics applications and interactive dashboards to manage business performance data and perform deep analysis of specific issues.
Expected results
High process performance
Effective customer experience
Innovative purchasing services
To know more
Case Study
Reengineering of the Health Record of the Regione Molise
The evolution will facilitate information sharing among healthcare facilities and ensure citizens access to an integrated and coordinated service.
Use Case
Introduction and Implementation of the GOL Program
Introduction of the Workers Employability Guarantee Program (GOL) in Information Systems for Employment and Vocational Training.
Case Study
The Meter-to-Cash of Gelsia evolves with the Cloud
We realized a new Meter-to-Cash system that enables the rapid adaptation of electricity and gas sales services to business needs by extending Neta platform on Cloud Oracle.
-
Case Study
Reengineering of the Health Record of the Regione Molise
The evolution will facilitate information sharing among healthcare facilities and ensure citizens access to an integrated and coordinated service.
-
Use Case
Introduction and Implementation of the GOL Program
Introduction of the Workers Employability Guarantee Program (GOL) in Information Systems for Employment and Vocational Training.
-
Case Study
The Meter-to-Cash of Gelsia evolves with the Cloud
We realized a new Meter-to-Cash system that enables the rapid adaptation of electricity and gas sales services to business needs by extending Neta platform on Cloud Oracle.
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