Self-Scanning

Our self-scanning system uses a handheld device that lets shoppers browse independently - simply scan each item’s barcode and place it directly into your cart.

Empowering a smarter, faster in-store shopping experience

Our Self-Scanning solution transforms the in-store journey by allowing customers to scan products independently using their smartphone or dedicated in-store devices.

Fully integrated with centralized assortments and shared databases, it delivers a seamless and modern shopping experience while supporting more efficient store operations.

Modules & Key Features

Unlike traditional self-scanning systems, our solution extends the shopping experience beyond the store through deep integration with e-commerce and WMS, creating a truly omnichannel journey.

Thanks to advanced monitoring tools, dynamic management of rechecks, and intelligent verification systems, the platform ensures a secure and reliable purchasing experience for both customers and retailers.

Our system helps prevent abuse, supports proper purchase validation, and maintains high reliability standards throughout the entire shopping journey.

A single, connected ecosystem designed to enhance customer convenience and boost retailer efficiency:

  • Wishlist Management: Shopping lists sync seamlessly with the e-commerce platform 
  • Extended Product Information: Real-time access to store locations, product images, search functions, and detailed product data.
  • Bulky Goods Management: Effortlessly select large items and choose between Home Delivery or Drive-Thru Pickup.

This feature lets users reserve freshly prepared products directly from the app.

Customers select the items and quantities, the request is sent to the counter staff for preparation, and a notification alerts them when the order is ready for pickup during checkout.

The kiosk application allows you to reserve a selection of products (usually bulky items), pay for them online, and choose between two pickup or delivery options.

Our Certifications

Our Self-Scanning solution is hardware-agnostic and supports:

  • Zebra
  • Meferi

It reduces the risk of lock-in, ensuring freedom of choice.

TOOLBOX
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Use Case

Machine learning for predictive rescan accuracy

A machine-learning predictive engine improves the experience of retailers by reducing theft and shrinkage and of customers by preventing interruptions from rescans.

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FAQ

Yes. The self-scanning solution is designed to integrate easily with major external systems used for managing customer master data, product catalogs, and promotions.

In addition to standard integrations, the platform also includes an internal, standalone module for managing promotions, price lists, and customer profiles.

This allows for flexible configuration and rapid data updates without relying on third-party software.

The platform is compatible with most commercial devices used in retail environments.

It supports professional terminals from brands such as Zebra, Datalogic, Meferi, and other widely used scanners on the market. In addition, the system allows customers to use their own smartphones as scanning devices through an intuitive app that turns the phone into a true mobile scanner.

This flexibility enables retailers to reduce hardware costs and expand the user base.

The platform integrates an advanced loss prevention system based on intelligent controls and artificial intelligence and machine learning technologies.

These tools make it possible to identify anomalous behavior, optimize recheck processes, and ensure a balance between security and a smooth shopping experience.

The result is a more reliable checkout journey for both customers and retailers, with a positive impact on loss reduction and the overall quality of controls.

MarketSuite’s self-scanning solution is designed to scale. It can be implemented either in a centralized model or as a distributed installation, adapting to retailers of any size.

This enables the management of multi-store chains, stores with different formats, and international projects.

Device fleet configuration is also fully customizable, allowing hardware and services to be sized according to individual store traffic or overall network strategies.

The adoption of a self-scanning system can deliver measurable improvements across several key retail KPIs, including:

  • Increase in average basket value, driven by a more guided, faster, and personalized shopping experience that encourages more conscious purchasing behavior. 
  • Reduction in checkout costs, thanks to self-service processes that speed up operations and reduce the need for staffing at traditional checkouts. 
  • Improved data analysis capabilities, enabled by structured collection of purchase data, useful for optimizing assortment, promotions, and personalized messaging. 
  • Growth in loyalty program enrollments, supported by an integrated digital experience that simplifies access and enhances the perceived value of the program.