Approach & Solution
The system allows SUAPs and local authorities (e.g. ASLs or Local Health Authorities) to implement regional/national forms and to add any local forms through the use of a simple and user-friendly tool.
Businesses thus have a single access point to communicate with the Public Administration.
The latter was carried out by collaborating with the Tuscany Region and all the competent public administrations on the territory, with the aim of creating a network, namely the "SUAP Network".
These innovation factors have been implemented on the three fundamental assets that regulate the way in which the SUAPs work :
- the forms of the SUAP procedures
- the process of creating the "case" that responds to the needs of the enterprise
- the administrative process that is initiated when the company submits the "case" to the SUAP.
Simplification of administrative procedures
De-materialisation of documents
Indexing and standardisation of procedures
Streamlining of Public Administration