Case Study
Towards a B2C model: a "fully digital" platform for managed savings
Thanks to an end-to-end 100% paperless process and an intuitive UX, the customer can go from on-boarding to order execution in just a few clicks, and monitor the progress of their portfolio, quickly and easily. The four different digital on-boarding modes (SPID, video interview, self-video and bank transfer), and the subscription process in Advanced Electronic Signature, guarantee a completely digital user experience in all the different phases of the customer journey. Combining our different know-how of the Group, we have been involved in the following activities:
Expansion of the customer base and strengthening of the relationship with existing customers
Redefinition of the offering model towards B2C model
Increased revenues
Maximized profitability of managed assets
Impacts
Unchaining (the) business.
The power of big data leads services, products and processes to a higher level of "intelligence".
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Reengineering of the Health Record of the Regione Molise
The evolution will facilitate information sharing among healthcare facilities and ensure citizens access to an integrated and coordinated service.
Introduction and Implementation of the GOL Program
Introduction of the Workers Employability Guarantee Program (GOL) in Information Systems for Employment and Vocational Training.
The Meter-to-Cash of Gelsia evolves with the Cloud
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