Research Project

ACROSS: delivery of cross-border services ensuring data sovereignty

ABSTRACT
An integrated ecosystem to co-design, co-create and co-deliver user-centric, accessible and interoperable digital services.

Where: international
Challenge
The European Commission has initiated the Single Digital Gateway Regulation (SDGR) as an important step to implement the digital revolution in Europe. It helps cross-border citizens to solve many procedures and receive the necessary assistance, providing the user with an easy and interactive guide.
Approach
ACROSS enables the user-centric design and implementation of public digital services, which are interoperable and compliant with the current European regulations, where the private sector can also interconnect its services while ensuring the data sovereignty of the citizens. The project is developed and tested in three countries (Greece, Germany, and Latvia), which are at different stages in their digital transformation journey.
Digital Ecosystem
Solution
Digital Ecosystem
ACROSS focuses on the creation of an information exchange platform that the users can manage. The information is decentralised and there is no need to log in. Essential aspects of the platform are a straightforward interface for service providers and users, a well-documented methodology and governance framework. A mobile application is one of the ways to get access to exchanged data. Most importantly, ACROSS creates a bridge between local EU governments, facilitates communication and data exchange, and reduces the stress of moving across EU borders. Engineering is responsible of the overall architecture and of the data harmonization tools. This project has received funding from the European Union’s Horizon 2020 research and innovation programme under grant agreement No: 959157 (H2020-SC6-GOVERNANCE-2018-2019-2020).
Results

 

 

 

 

Improved service delivery, enhanced transparency and accountability

 

 

Shop information about (crossborder) moving

 

 

Respect of the Data Governance Framework

 

 

Empowerment of citizens

Markets
Ecosystem

Impacts

Technologies

To know more
Case Study

Labour Information System of Emilia-Romagna (SILER)

Labour Information System to centralize data and service management, ensuring interoperability between the regional system, local authorities, other regions, Ministry of Labour through application cooperation services.

Case Study

Reengineering of the Health Record of the Regione Molise

The evolution will facilitate information sharing among healthcare facilities and ensure citizens access to an integrated and coordinated service.

Case Study

The digital transformation of the Local Police of Turin

Thanks to Municipia's digital ecosystem, the Command has improved process management, streamlined tasks related to administrative penalties, benefiting both the entity and users.