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Use Case
Preventative maintenance and emergency response
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ABSTRACT
Anticipating the response to outages or failures in the Energy & Utilities sector.
Where: Italy
Where: Italy
Mission
In the Energy & Utilities sector, ensuring service continuity is a top priority. Companies need to manage planned maintenance and be able to quickly respond to unexpected outages or failures. Maintaining network operability, minimizing service interruptions, and reducing the number of end users or environmental areas affected by outages is fundamental.
Solution
NextGen Geo is a game-changing solution by OverIT for linear asset industries. It empowers customers to quickly implement a variety of geospatial capabilities for mission-critical operations. From planning, to curating the quality of the network data, to quick decision-making during critical events, NextGen Geo facilitates every stage of operations.
The solution provides real-time alerts thanks to IoT and real-time geo spatial access, even offline. All collected data are exploited by automatic reporting system that informs about user impact and service disruption duration.
The accurate analytics tools provided enable informed and proactive dicision-making on maintenance and emergency response activities.
Digital Ecosystem
Actions
Digital Ecosystem
- Reducing number of end users impacted by outages
- Bridging lack of visibility into impact of maintenance and outages
- Minimizing service disruptions
- Getting real-time information on assets
Expected results
Increasing first-time fix rates
Reducing downtime and number of end users impacted by outages
Improving customer satisfaction and regulatory compliance
Technologies
AI & Data
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The evolution will facilitate information sharing among healthcare facilities and ensure citizens access to an integrated and coordinated service.
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Use Case
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Introduction of the Workers Employability Guarantee Program (GOL) in Information Systems for Employment and Vocational Training.
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Case Study
The Meter-to-Cash of Gelsia evolves with the Cloud
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